Integrate Freshdesk with RepairShopr
Send information between Freshdesk and RepairShopr automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Freshdesk and RepairShopr using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of an existing ticket are updated
Contact created
Triggers when a new contact is created
Ticket note added
Triggers when a note is added to the selected ticket
Contact updated
Triggers when the details of an existing contact are updated
Invoice created
Triggers when a new invoice is created
Ticket event occurred
Triggers when the specified ticket event occurs
Payment recorded
Triggers when a new payment is recorded
Customer created
Triggers when a new customer is created
All Actions - Actions are the automated tasks
Create contact
Creates a new contact
Create forum
Creates a new forum in the selected category
Add notes to ticket
Adds private or public notes to the selected ticket
Create company
Creates a new company
Create ticket
Creates a new ticket
Create forum category
Creates a new forum category
Update ticket
Updates the details of an existing ticket
Update company
Updates the details of an existing company
Update contact
Updates the details of an existing contact
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch company by ID
Fetches the details of an existing company by ID
Fetch company
Fetches the details of an existing company by domain
Fetch group by ID
Fetches the details of an existing group by ID
Create ticket
Creates a new ticket
Create lead
Creates a new lead
Create customer
Creates a new customer
Update ticket
Updates the details of an existing ticket
Fetch ticket
Fetches the details of an existing ticket by number
Fetch customer
Fetches the details of an existing customer by search query
Fetch asset
Fetches the details of an existing asset by search query
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
What is RepairShopr?
RepairShopr is an online platform for repair shops. You can manage customer data, track ticket progress, and create estimates directly from inventory.
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