Integrate Freshdesk with T.LY

Send information between Freshdesk and T.LY automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

[esc]

Create a new shortened link in T.LY when a new contact is created in Freshdesk

Integrate Freshdesk with T.LY using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically create a new shortened link in T.LY. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new contact is created in Freshdesk.
  2. Zoho Flow create a new shortened link in T.LY.
+

Create a new shortened link in T.LY when a new contact is created in Freshdesk

Freshdesk + T.LY

[esc]

Fetch the details of an existing tag using id in T.LY when a new contact is created in Freshdesk

Integrate Freshdesk with T.LY using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically fetches the details of an existing tag using id in T.LY. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new contact is created in Freshdesk.
  2. Zoho Flow fetches the details of an existing tag using id in T.LY.
+

Fetch the details of an existing tag using id in T.LY when a new contact is created in Freshdesk

Freshdesk + T.LY

Build your own integrations between Freshdesk and T.LY

Connect Freshdesk and T.LY with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Freshdesk and T.LY using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Contact updated

Triggers when the details of an existing contact are updated

Ticket note added

Triggers when a note is added to the selected ticket

Ticket updated

Triggers when the details of an existing ticket are updated

Contact created

Triggers when a new contact is created

Ticket created

Triggers when a new ticket is created

Create pixel

Triggers when a new pixel is created

Create tag

Triggers when a new tag is created

Update tag

Triggers when the details of an existing tag are updated

Update pixel

Triggers when the details of an existing pixel are updated

All Actions - Actions are the automated tasks

Create company

Creates a new company

Create ticket

Creates a new ticket

Create contact

Creates a new contact

Create group

Creates a new group

Create forum category

Creates a new forum category

Create forum

Creates a new forum in the selected category

Add notes to ticket

Adds private or public notes to the selected ticket

Update contact

Updates the details of an existing contact

Update company

Updates the details of an existing company

Update ticket

Updates the details of an existing ticket

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch ticket priority

Fetches the priority details of a specific ticket by label

Fetch ticket priority by ID

Fetches the priority details of a specific ticket by ID

Fetch group by ID

Fetches the details of an existing group by ID

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch company by ID

Fetches the details of an existing company by ID

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch ticket status by ID

Fetches the status of a specific ticket by ID

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Fetch company

Fetches the details of an existing company by domain

Fetch ticket status

Fetches the status of a specific ticket by label

Fetch agent by ID

Fetches the details of an existing agent by ID

Create tag

Creates a new tag

Create short link

Create a new shortened link

Create pixel

Creates a new pixel

Expand short URL

Expands an existing shortened URL

Update short link

Updates the details of an existing short link

Fetch tag

Fetches the details of an existing tag using ID

Fetch URL statistics

Fetches the statistic details of an existing shortened link

Fetch pixel

Fetches the details of an existing pixel using ID

Fetch short link

Fetches the details of an existing short link using short URL

What is Freshdesk?

Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.

Customer Support Popular

What is T.LY?

T.ly is a link management service that allows users to track, brand, and shorten their URLs.

URL Shortener

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Zoho Flow is a versatile and user-friendly platform that enables seamless integrations at a cost-effective price. Using Zoho Flow, we save at least $35,000 and over 3,500 hours in a year.

Pablo Silva

System Administrator, InterForm

Zoho Flow is the powerhouse of Zoho One! Native app integrations inside Zoho One have their limitations, but Zoho Flow can easily address them. It has enabled me to use Zoho's applications as per my business, without making any process changes. It ensures that we can cater to more customers with the same resources. By automating our admin work, Zoho Flow has helped us save over $65,000 AUD/year.

Greg Szabo

Operations Manager, Revenue Ranch

Zoho Flow is the glue that holds a lot of our business pieces together. It's essential for managing our growth while maintaining the company's agility. We have specific workflows built in Zoho Flow that have a direct impact on customer retention, proving pivotal in keeping our churn rate under 1%.

Sean Rivers

Platform Evangelist, Barings Law

Watch Zoho Flow in action

Play video

Endless integrations. End to manual work.

SIGN UP TODAY