Integrate GoSquared with EvaluAgent
Send information between GoSquared and EvaluAgent automatically, without writing any code, using Zoho Flow.
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Establish a new contact in EvaluAgent whenever a live chat starts in GoSquared
Capture all customer information seamlessly during live sessions, with zero manual intervention. This flow will establish a new contact in EvaluAgent for each new live chat session in your GoSquared.
How it works
- The flow triggers when a new live chat message is received in GoSquared.
- Zoho Flow creates a new contact in EvaluAgent.
Establish a new contact in EvaluAgent whenever a live chat starts in GoSquared
GoSquared + EvaluAgent
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Supported triggers and actions
Integrate GoSquared and EvaluAgent using the below triggers and actions
All Triggers - A trigger kickstarts the flow
User enters smart group
Triggers when a user enters the selected smart group
Traffic spike
Triggers when the number of current online visitors goes above a certain threshold
New live chat message
Triggers when a new live chat message is received
User exits smart group
Triggers when a user exits the selected smart group
Traffic dip
Triggers when the number of current online visitors falls below a certain threshold
Contact created
Triggers when a new contact is created
Evaluation created
Triggers when a new evaluation is added
All Actions - Actions are the automated tasks
Create user
Adds a new user
Create contact
Creates a new contact
Update user
Updates the details of an existing user. It includes activating or deactivating the user by toggling the 'active' attribute.
What is GoSquared?
GoSquared is web analytics, live chat, and customer data platform. You can generate leads, segment users, and track key website metrics in real time.
Similar apps
What is EvaluAgent?
EvaluAgent is a multi-channel quality assurance monitoring platform for customer service teams. It provides features such as customer surveys, evaluations, e-learning, reporting, and more.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow has helped us revolutionize our customer interactions and experience. It helped us seamlessly streamline our business operations and processes, making them more efficient. Zoho Flow has ensured that we record every conversation and nurture every lead, thanks to its simplicity and powerful automation capabilities. It's the heartbeat of our customer engagement strategy.
Ramakrishna Karolla
Founder and CEO, QPayPro
Zoho Flow is the powerhouse of Zoho One! Native app integrations inside Zoho One have their limitations, but Zoho Flow can easily address them. It has enabled me to use Zoho's applications as per my business, without making any process changes. It ensures that we can cater to more customers with the same resources. By automating our admin work, Zoho Flow has helped us save over $65,000 AUD/year.
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Operations Manager, Relay Inc.
Zoho Flow has automated all my manual work and helped me reinvest in my business. It ensures all my data is consistent and accurate across all my apps and helps me offer a uniform customer experience. Using Zoho Flow, I'm saving 180 hours and over $10,000/year. It has ensured I can easily scale my business at any time.
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Founder and CEO, Avid Brio
