Integrate GrowSurf with Zendesk

Send information between GrowSurf and Zendesk automatically, without writing any code, using Zoho Flow.

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Create a new ticket in a verified end user's account in Zendesk when a new participant is added to a campaign in GrowSurf

Integrate GrowSurf with Zendesk using Zoho Flow. Whenever a new participant is added to a campaign in GrowSurf, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new participant is added to a campaign in GrowSurf.
  2. Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
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Create a new ticket in a verified end user's account in Zendesk when a new participant is added to a campaign in GrowSurf

GrowSurf + Zendesk

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Supported triggers and actions

Integrate GrowSurf and Zendesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Participant added

Triggers when a new participant is added to a campaign

Reward unlocked by participant

Triggers when a participant unlocks a reward

Campaign ended

Triggers when a campaign ends

Organization created

Triggers when a new organization is created

Ticket updated

Triggers when the details of a ticket is updated

Ticket created

Triggers when a new ticket is created

User created

Triggers when a new user is created

All Actions - Actions are the automated tasks

Add participant

Adds a participant to the selected campaign

Update participant

Updates the details of an existing participant of a campaign using their email address

Fetch participant

Fetches the details of an existing participant by email address

Remove participant

Removes a participant from a campaign using their email address

Add Tag

Adds tag to the selected ticket

Create Organization

Creates a new organization

Create User

Creates a new user

Create Ticket

 Creates a new ticket

Create Request

Creates a new ticket in a verified end user's account

Update Ticket

Updates an existing ticket status or adds comments

Update User Details

Updates an existing user's details

Update Organization

Updates an existing organization

Add Comment

Adds comment to the selected ticket

Fetch Organization

Fetches the details of an existing organization

Fetch Ticket

Fetches a ticket by ID

Fetch User

Fetches the details of an existing user by ID

What is GrowSurf?

GrowSurf is a free marketing automation tool used by organizations to design and execute online campaigns, while targeting specific audiences.

Marketing Automation

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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With Zoho Flow, we've been able to handle more projects, serve clients faster, and eliminate manual work across the board, saving over 180 hours annually. It's become an essential part of how we operate.

Hitesh Matlani

Director - Business Development and Operations, Avid Brio

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data input.

Louis Castellano

CEO and Owner, Revenue Ranch

We are very pleased with Zoho, especially Zoho Flow. Zoho Flow has helped us break down data silos and ensured our teams work together seamlessly. It has streamlined our processes and systems, resulting in around an 80% reduction in our tickets and escalations. We didn’t need to hire a developer, as Zoho Flow is highly user-friendly and easy to use.

Mattias Johansson

CEO, Blazesoft

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