Integrate Jira Service Management with Microsoft Teams

Send information between Jira Service Management and Microsoft Teams automatically, without writing any code, using Zoho Flow.

Build your own integrations between Jira Service Management and Microsoft Teams

Connect Jira Service Management and Microsoft Teams with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Jira Service Management and Microsoft Teams using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Customer request created

Triggers when a new customer request is created

Event created

Triggers when a new event is created

Channel created

Triggers when a new channel is created in the selected team

All Actions - Actions are the automated tasks

Create comment

Creates a new comment

Create customer

Creates a new customer

Create customer request

Creates a new customer request

Fetch customer request

Fetches the details of an existing customer request

Create channel

Creates a new channel in the selected team

Create event

Creates a new event

Post message to channel

Posts a message in the selected channel

Post message to chat

Posts a message to the specified chat

Update event

Updates the details of an existing event

Fetch chat by display name or email

Fetches a one-on-one chat by display name or email address

Fetch event

Fetches the details of an existing event by title or ID

What is Jira Service Management?

The Jira Service Desk is a reliable help desk software solution from Atlassian. It lets you easily receive, track, manage, and resolve requests from your team’s customers. Customers can send requests by email, a customizable help center, and an embeddable widget.

What is Microsoft Teams?

Microsoft Teams is group chat software. You can host online meetings, make calls, and effectively collaborate with your team on chat.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Toto

Technical Engineer, Master Liveaboards

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