Integrate OneDrive with Zendesk
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Create a new ticket in a verified end user's account in Zendesk when a new file is created in a business account in OneDrive
Integrate OneDrive with Zendesk using Zoho Flow. Whenever a new file is created in a business account in OneDrive, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new file is created in a business account in OneDrive.
- Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
Create a new ticket in a verified end user's account in Zendesk when a new file is created in a business account in OneDrive
OneDrive + Zendesk
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Supported triggers and actions
Integrate OneDrive and Zendesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New file
Triggers when a new file is created
New folder
Triggers when a new folder is created
New file - Business account
Triggers when a new file is created in a business account
File updated
Triggers when an existing file is updated
New folder - Business account
Triggers when a new folder is created in a business account
Organization created
Triggers when a new organization is created
Ticket updated
Triggers when the details of a ticket is updated
Ticket created
Triggers when a new ticket is created
User created
Triggers when a new user is created
All Actions - Actions are the automated tasks
Create folder
Creates a new folder
Copy file or folder
Creates a copy of an existing file or folder
Create text file
Creates a new text file
Fetch file
Fetches the details of an existing file by name
Fetch folder
Fetches the details of an existing folder by name
Add Tag
Adds tag to the selected ticket
Create Organization
Creates a new organization
Create User
Creates a new user
Create Ticket
Creates a new ticket
Create Request
Creates a new ticket in a verified end user's account
Update Ticket
Updates an existing ticket status or adds comments
Update User Details
Updates an existing user's details
Update Organization
Updates an existing organization
Add Comment
Adds comment to the selected ticket
Fetch Organization
Fetches the details of an existing organization
Fetch Ticket
Fetches a ticket by ID
Fetch User
Fetches the details of an existing user by ID
What is OneDrive?
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What is Zendesk?
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow has been a game changer for us, providing instant and accurate data that keeps us on top. It's like a coach for our agents, quickly briefing them on their goals—and that's turbocharged our sales by 50%. It doesn't sweat dealing with 60,000+ daily triggers from Upya and 5,000+ Mobile Money transactions.
Ben Walwyn
CTO, Alps Education
Working with Zoho Flow has helped us reduce low-value tasks, expand the reach of our communications, and increase our revenue. We know there's still a lot of work and potential with Zoho Flow, and we look forward to continuing to explore it.
Manon Chamand
Administrative Director, Hanoi School of Business and Management
Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes.
Toto
Technical Engineer, CASIOPE
