Integrate ServiceDesk MSP On-Premises with GitHub

Send information between ServiceDesk MSP On-Premises and GitHub automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

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Fetch the details of an existing problem by id in ServiceDesk MSP On-Premises when a new issue is created in GitHub

Integrate GitHub with ServiceDesk MSP On-Premises using Zoho Flow. Whenever a new issue is created in GitHub, Zoho Flow automatically fetches the details of an existing problem by id in ServiceDesk MSP On-Premises. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new issue is created in GitHub.
  2. Zoho Flow fetches the details of an existing problem by id in ServiceDesk MSP On-Premises.
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Fetch the details of an existing problem by id in ServiceDesk MSP On-Premises when a new issue is created in GitHub

GitHub + ServiceDesk MSP On-Premises

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Create a new request in ServiceDesk MSP On-Premises when a new issue is created in GitHub

Integrate GitHub with ServiceDesk MSP On-Premises using Zoho Flow. Whenever a new issue is created in GitHub, Zoho Flow automatically creates a new request in ServiceDesk MSP On-Premises. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new issue is created in GitHub.
  2. Zoho Flow creates a new request in ServiceDesk MSP On-Premises.
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Create a new request in ServiceDesk MSP On-Premises when a new issue is created in GitHub

GitHub + ServiceDesk MSP On-Premises

Build your own integrations between ServiceDesk MSP On-Premises and GitHub

Connect ServiceDesk MSP On-Premises and GitHub with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate ServiceDesk MSP On-Premises and GitHub using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Request created in template

Triggers when a new request is created in the selected template

Request created from an account

Triggers when a new request is created from an account

Request updated from an account

Triggers when the details of an existing request is updated from an account

Request created

Triggers when a new request is created

Request updated in template

Triggers when the details of an existing request is updated in the selected template

Request updated

Triggers when the details of an existing request are updated

Issue created

Triggers when a new issue is created

New mention

Triggers when your Github username is mentioned in a Commit, Comment, Issue, or Pull Request

Review requested

Triggers when a review is requested from you or a specified user

Issue closed

Triggers when an issue is closed in the selected repository

Issue reopened

Triggers when an issue is reopened in the selected repository

Release added

Triggers when a new release is added

Repository created

Triggers when a new repository is created

Label created

Triggers when a new label is created

Pull request created

Triggers when a new pull request is created

Comment made on issue

Triggers when a comment is made on an existing issue

All Actions - Actions are the automated tasks

Fetch request - By ID

Fetches the details of an existing request by ID

Fetch change

Fetches the details of an existing change by display ID

Create request

Creates a new request

Create change

Creates a new change

Associate request with problem

Associates an existing request with the specified problem

Create request note

Creates a note for the selected request

Create problem

Creates a new problem

Update request

Updates the details of an existing request

Update problem

Updates the details of an existing problem

Update change

Updates the details of an existing change

Fetch problem

Fetches the details of an existing problem by ID

Create comment

Creates a new comment in the selected issue

Create pull request

Creates a new pull request

Create issue

Creates a new issue

Update issue

Updates the details of an existing issue

Fetch user

Fetches a user by their login name

Fetch issue

Fetches a issue by their number

Fetch issue by title

Fetches the details of an existing issue by title

What is ServiceDesk MSP On-Premises?

ManageEngine ServiceDesk MSP on-prem is help desk software with asset management that enables managed service providers (MSP) to support their customers more efficiently.

What is GitHub?

GitHub is a developer platform that lets you manage projects and teams, follow projects, host code, and maintain documentation. The built-in tools make it easy to request review, propose changes, and manage version control.

Developer Tools Popular

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow has automated all my manual work and helped me reinvest in my business. It ensures all my data is consistent and accurate across all my apps and helps me offer a uniform customer experience. Using Zoho Flow, I'm saving 180 hours and over $10,000/year. It has ensured I can easily scale my business at any time.

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Founder and CEO, Alps Education

With Zoho Flow as our integration engine, our productivity has increased at least five times. In some departments, it’s closer to ten.

David Mallo

CTO, Revenue Ranch

Zoho Flow is the glue that holds a lot of our business pieces together. It's essential for managing our growth while maintaining the company's agility. We have specific workflows built in Zoho Flow that have a direct impact on customer retention, proving pivotal in keeping our churn rate under 1%.

Sean Rivers

Platform Evangelist, Barings Law

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