Integrate Shopify with WebEngage

Send information between Shopify and WebEngage automatically, without writing any code, using Zoho Flow.

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Add a new user. updates the details if it already exists in WebEngage when a new order is created in Shopify

Integrate Shopify with WebEngage using Zoho Flow. Whenever a new order is created in Shopify, Zoho Flow automatically adds a new user. updates the details if it already exists in WebEngage. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new order is created in Shopify.
  2. Zoho Flow adds a new user. updates the details if it already exists in WebEngage.
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Add a new user. updates the details if it already exists in WebEngage when a new order is created in Shopify

Shopify + WebEngage

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Supported triggers and actions

Integrate Shopify and WebEngage using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Product updated

Triggers when the details of an existing product are updated

Refund created

Triggers when a refund entry is created

Draft order updated

Triggers when the details of an existing draft order are updated

Product added

Triggers when a new product is added

Order paid

Triggers when an existing order is paid

Order updated

Triggers when an existing order is updated

Cart updated

Triggers when an existing cart is updated

Order created

Triggers when a new order is created

Order drafted

Triggers when an existing order is drafted

Fulfillment updated

Triggers when any detail of an existing fulfillment is updated

Customer updated

Triggers when the details of an existing customer are updated

Fulfillment created

Triggers when a new fulfillment is created

Order fulfilled

Triggers when an existing order is fulfilled

Inventory item updated

Triggers when the details of an existing inventory item are updated

Checkout created

Triggers when a new checkout is created

Checkout updated

Triggers when the details of an existing checkout are updated

Customer created

Triggers when a new customer is created

Blog created

Triggers when a new blog is created

Order canceled

Triggers when an order is canceled in your store

Cart abandoned

Triggers when an open cart is abandoned

All Actions - Actions are the automated tasks

Create customer

Creates a new customer

Create blog post

Creates a new post in the selected blog

Create product variants

Creates variants of an existing product

Update inventory quantity

Updates the quantity of a product or inventory item

Create draft order

Creates a new draft order

Create blog

Creates a new blog

Create discount code

Creates a new discount code

Send invite

Sends invite to the selected customer

Add product

Adds a new product

Create order

Creates a new order

Update product

Updates the details of an existing product

Update discount code

Updates the details of an existing discount code

Update product variant

Updates the details of a product's variants

Update order

Updates the details of an existing order by ID

Update customer

Updates the details of an existing customer

Fetch latest customer order

Fetches the details of the latest customer order by customer ID

Fetch order

Fetches the details of an existing order by ID

Fetch product

Fetches a product by title

Fetch product variant by SKU

Fetches an existing product variant by SKU

Fetch order by name

Fetches the details of an existing order by name

Fetch discount code

Fetches the details of an existing discount code by code

Fetch product variant

Fetches a product variant by title

Fetch transaction associated with order

Fetches the details of an existing transaction associated with an order

Fetch transaction

Fetches the details of an existing transaction

Fetch customer

Fetches the details of an existing customer by name or email address

Add or update user

Adds a new user. Updates the details if it already exists.

Send transactional campaign

Sends a transactional campaign via push notification, SMS, or email.

What is Shopify?

Shopify is an ecommerce platform that lets you build and manage your online store. You can integrate with the payment gateway of your choice, enjoy unlimited bandwidth, and gain insight into your store's performance with accurate reports.

What is WebEngage?

WebEngage is a marketing automation application that helps you craft contextual and personalized campaigns to engage your users through push notifications, SMS, emails, and more.

Marketing Automation

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Zoho Flow has helped us revolutionize our customer interactions and experience. It helped us seamlessly streamline our business operations and processes, making them more efficient. Zoho Flow has ensured that we record every conversation and nurture every lead, thanks to its simplicity and powerful automation capabilities. It's the heartbeat of our customer engagement strategy.

Ramakrishna Karolla

Founder and CEO, Innoliving

Zoho Flow is the glue that holds a lot of our business pieces together. It's essential for managing our growth while maintaining the company's agility. We have specific workflows built in Zoho Flow that have a direct impact on customer retention, proving pivotal in keeping our churn rate under 1%.

Sean Rivers

Platform Evangelist, SHARC Energy

Using Zoho Flow, we’re able to tie together different Zoho applications into a cohesive and sophisticated system. It has also enabled SHARC to avoid messy external solutions, like Zapier, that can be a struggle to maintain and create more costs. Zoho Flow directly saved over 400 hours/year of the staff’s time from having to input or interact with the system unnecessarily, and improved accuracy by reducing human error.

Brett Stewart

Senior Project Manager, Syncify

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