![](https://flow-au-public.nimbuspop.com/flow-apps/teamwork_desk.png)
![](https://flow-au-public.nimbuspop.com/flow-apps/slack.png)
Integrate Teamwork Desk with Slack
Send information between Teamwork Desk and Slack automatically, without writing any code, using Zoho Flow.
![](https://www.zohowebstatic.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between Teamwork Desk and Slack
Connect Teamwork Desk and Slack with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Teamwork Desk and Slack using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-au-public.nimbuspop.com/flow-apps/teamwork_desk.png)
New ticket
Triggers when a new ticket is created
![](https://flow-au-public.nimbuspop.com/flow-apps/teamwork_desk.png)
New agent reply
Triggers when an agent sends a reply
![](https://flow-au-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Ticket assigned
Triggers when a ticket in the selected inbox is assigned
![](https://flow-au-public.nimbuspop.com/flow-apps/teamwork_desk.png)
New customer
Triggers when a new customer is created
![](https://flow-au-public.nimbuspop.com/flow-apps/teamwork_desk.png)
New ticket note
Triggers when a ticket note is added
![](https://flow-au-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Thread edited
Triggers when a thread in the selected inbox is edited
![](https://flow-au-public.nimbuspop.com/flow-apps/teamwork_desk.png)
New customer reply
Triggers when a customer sends a reply
![](https://flow-au-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Updated customer details
Triggers when the details of a customer are updated
![](https://flow-au-public.nimbuspop.com/flow-apps/slack.png)
Channel created
Triggers when a new channel is created
![](https://flow-au-public.nimbuspop.com/flow-apps/slack.png)
User added
Triggers when a new user is added
![](https://flow-au-public.nimbuspop.com/flow-apps/slack.png)
Message posted to private channel
Triggers when a new message is posted to the selected private channel
![](https://flow-au-public.nimbuspop.com/flow-apps/slack.png)
Message starred
Triggers when a message is starred
![](https://flow-au-public.nimbuspop.com/flow-apps/slack.png)
Message posted to public channel
Triggers when a new message is posted to the selected public channel
All Actions - Actions are the automated tasks
![](https://flow-au-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Create customer
Creates a new customer
![](https://flow-au-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Create ticket
Creates a new ticket
![](https://flow-au-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Update ticket
Updates an existing ticket
![](https://flow-au-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Link task to ticket
Links a task to a ticket
![](https://flow-au-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Unassign ticket
Unassigns the selected ticket
![](https://flow-au-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Update customer
Updates the details of an existing customer
![](https://flow-au-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Assign ticket
Assigns the selected ticket to a user
![](https://flow-au-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Reply to ticket
Adds a reply to the selected ticket
![](https://flow-au-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch ticket
Fetches a ticket by ticket ID or keyword
![](https://flow-au-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch customer
Fetches an existing customer by name or email address. You can choose to create one if none are found.
![](https://flow-au-public.nimbuspop.com/flow-apps/slack.png)
Send private channel message
Sends a message to the selected private channel
![](https://flow-au-public.nimbuspop.com/flow-apps/slack.png)
Send public channel message
Sends a message to the selected public channel
![](https://flow-au-public.nimbuspop.com/flow-apps/slack.png)
Set channel topic
Sets the topic for the selected channel
![](https://flow-au-public.nimbuspop.com/flow-apps/slack.png)
Send direct message
Sends a direct message to the selected user
![](https://flow-au-public.nimbuspop.com/flow-apps/slack.png)
Update profile
Updates the profile information for the selected user
![](https://flow-au-public.nimbuspop.com/flow-apps/slack.png)
Fetch user - By name
Fetches the details of an existing user by name
![](https://flow-au-public.nimbuspop.com/flow-apps/slack.png)
Create channel
Creates a new public channel
![](https://flow-au-public.nimbuspop.com/flow-apps/slack.png)
Fetch user - By username
Fetches the details of an existing user by username
![](https://flow-au-public.nimbuspop.com/flow-apps/slack.png)
Create reminder
Creates a new reminder
![](https://flow-au-public.nimbuspop.com/flow-apps/slack.png)
Fetch user - By ID
Fetches the details of an existing user by ID
What is Teamwork Desk?
Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.
Similar apps
What is Slack?
Slack is a messaging app for teams. You can create channels to organize conversations, search message history, and add notes and reminders.
Similar apps
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