Integrate Voucherify with Zendesk

Send information between Voucherify and Zendesk automatically, without writing any code, using Zoho Flow.

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Create a new ticket in a verified end user's account in Zendesk when a new customer is added in Voucherify

Integrate Voucherify with Zendesk using Zoho Flow. Whenever a new customer is added in Voucherify, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new customer is added in Voucherify.
  2. Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
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Create a new ticket in a verified end user's account in Zendesk when a new customer is added in Voucherify

Voucherify + Zendesk

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Supported triggers and actions

Integrate Voucherify and Zendesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Customer rewarded

Triggers when a customer receives a reward

Promotion tier created

Triggers when a promotion is created in Campaigns

Voucher publication succeeded

Triggers when a voucher code is published to a customer.

Redemption status occurred

Triggers when one or more redemptions or rollback statuses have occurred

Voucher created

Triggers when a new voucher is created

Customer added

Triggers when a new customer is added

Redemption succeeded

Triggers when a redemption is successful

Campaign created

Triggers when a new campaign is created

Voucher gift balance added

Triggers when a balance amount is added to a gift voucher

Business validation rule created

Triggers when a new business validation rule is created

Organization created

Triggers when a new organization is created

Ticket updated

Triggers when the details of a ticket is updated

Ticket created

Triggers when a new ticket is created

User created

Triggers when a new user is created

All Actions - Actions are the automated tasks

Create voucher

Publishes a new voucher code

Create customer

Creates a new customer

Update customer consent

Updates the marketing permissions for the specified customer

Update customer

Updates the details of an existing customer by their customer ID or source ID

Fetch customer

Fetches the details of an existing customer by their customer ID or source ID

Add Tag

Adds tag to the selected ticket

Create Organization

Creates a new organization

Create User

Creates a new user

Create Ticket

 Creates a new ticket

Create Request

Creates a new ticket in a verified end user's account

Update Ticket

Updates an existing ticket status or adds comments

Update User Details

Updates an existing user's details

Update Organization

Updates an existing organization

Add Comment

Adds comment to the selected ticket

Fetch Organization

Fetches the details of an existing organization

Fetch Ticket

Fetches a ticket by ID

Fetch User

Fetches the details of an existing user by ID

What is Voucherify?

Voucherify is an API-centric promotion engine that empowers marketers to quickly launch and efficiently manage promotions such as coupons, gift cards, referrals, and more.

Sales Automation

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Zoho Flow has been a game changer for us, providing instant and accurate data that keeps us on top. It's like a coach for our agents, quickly briefing them on their goals—and that's turbocharged our sales by 50%. It doesn't sweat dealing with 60,000+ daily triggers from Upya and 5,000+ Mobile Money transactions.

Ben Walwyn

CTO, Yellow Africa

Zoho Flow has optimized our process and equipped us to make data-driven reports, decisions, and predictions in real time. We've improved our efficiency by over 70% by eliminating manual work. Zoho Flow helps create powerful integrations without the need for a developer. I strongly suggest that any organization running large amounts of data that needs to be automated in real time use Zoho Flow.

Dr. Hoàng Anh Tuấn

Deputy Head of Training, Lakeside CNC Group

Using Zoho Flow, we’re able to tie together different Zoho applications into a cohesive and sophisticated system. It has also enabled SHARC to avoid messy external solutions, like Zapier, that can be a struggle to maintain and create more costs. Zoho Flow directly saved over 400 hours/year of the staff’s time from having to input or interact with the system unnecessarily, and improved accuracy by reducing human error.

Brett Stewart

Senior Project Manager, Hanoi School of Business and Management

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