Integrate Zendesk with Fellow

Send information between Zendesk and Fellow automatically, without writing any code, using Zoho Flow.

Build your own integrations between Zendesk and Fellow

Connect Zendesk and Fellow with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Zendesk and Fellow using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Organization created

Triggers when a new organization is created

Ticket updated

Triggers when the details of a ticket is updated

Ticket created

Triggers when a new ticket is created

User created

Triggers when a new user is created

Action item marked complete

Triggers when an action item is completed

AI note shared to channel

Triggers when an AI note is shared to a channel either manually or automatically

AI note generated

Triggers when a new AI note is generated

Action item assigned to me

Triggers when an action item is assigned to you

All Actions - Actions are the automated tasks

Add Tag

Adds tag to the selected ticket

Create Organization

Creates a new organization

Create User

Creates a new user

Create Ticket

 Creates a new ticket

Create Request

Creates a new ticket in a verified end user's account

Update Ticket

Updates an existing ticket status or adds comments

Update User Details

Updates an existing user's details

Update Organization

Updates an existing organization

Add Comment

Adds comment to the selected ticket

Fetch Organization

Fetches the details of an existing organization

Fetch Ticket

Fetches a ticket by ID

Fetch User

Fetches the details of an existing user by ID

Complete action item

Marks an action item as complete

Fetch recording

Retrieves a meeting's recording using its recording ID, including transcript and associated data

Fetch note

Retrieves an AI note's details

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

What is Fellow?

Fellow is an AI meeting assistant that records, transcribes, and summarizes meetings with enterprise-grade security and privacy controls.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Yaniv David

Ecommerce Business Operations Manager, Amazos

Zoho Flow has ensured we can offer a unified customer experience by guaranteeing our data is consistent across all our apps.

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Director - Product & Strategy, Lakeside CNC Group

Our business is built on diverse technologies, and Zoho Flow is an integral asset that helps us expand and enhance our integrations, boosting the efficiency of our end-to-end operations.

Mickey Blayvas

Founder and CEO, Master Liveaboards

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