Integrate Zendesk with Okta

Send information between Zendesk and Okta automatically, without writing any code, using Zoho Flow.

Build your own integrations between Zendesk and Okta

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Supported triggers and actions

Integrate Zendesk and Okta using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Organization created

Triggers when a new organization is created

Ticket updated

Triggers when the details of a ticket is updated

Ticket created

Triggers when a new ticket is created

User created

Triggers when a new user is created

Device identity events

Triggers when a device identity event occurs

User events

Triggers when a user events occurs

All Actions - Actions are the automated tasks

Add Tag

Adds tag to the selected ticket

Create Organization

Creates a new organization

Create User

Creates a new user

Create Ticket

 Creates a new ticket

Create Request

Creates a new ticket in a verified end user's account

Update Ticket

Updates an existing ticket status or adds comments

Update User Details

Updates an existing user's details

Update Organization

Updates an existing organization

Add Comment

Adds comment to the selected ticket

Fetch Organization

Fetches the details of an existing organization

Fetch Ticket

Fetches a ticket by ID

Fetch User

Fetches the details of an existing user by ID

Activate user

Activates an inactive user

Deactivate user

Deactivates an user from your Okta people

Suspend user

Suspends the specified user

Assign a role to a user

Assigns a new role to a user

Unlock user

Unlocks the locked out user

Create user with password

Creates a new user with password

Create user without credentials

Creates a new user without credentials

Unsuspend user

Unsuspends a suspended user

Reactive user

Reactives the specified user

Add user to a group

Adds the specified user to the group

Fetch group

Fetches the details of an existing group by group ID or name

Fetch people

Fetches the details of an existing user by user ID, login ID, name, or email address

Delete user

Deletes the specified user

Remove user from group

Removes the specified user from the selected group

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

What is Okta?

Okta is an identity and access management platform that enables secure access, authentication, automation, and more.

IT Security

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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System Administrator, CASIOPE

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