Integrate Zendesk with Snipe-IT
Send information between Zendesk and Snipe-IT automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a new ticket in a verified end user's account in Zendesk when a new model is created in Snipe-IT
Integrate Snipe-IT with Zendesk using Zoho Flow. Whenever a new model is created in Snipe-IT, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new model is created in Snipe-IT.
- Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
Create a new ticket in a verified end user's account in Zendesk when a new model is created in Snipe-IT
Snipe-IT + Zendesk
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Supported triggers and actions
Integrate Zendesk and Snipe-IT using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Organization created
Triggers when a new organization is created
Ticket updated
Triggers when the details of a ticket is updated
Ticket created
Triggers when a new ticket is created
User created
Triggers when a new user is created
Asset created
Triggers when a new asset is created
License created
Triggers when a new license created
Maintenance created
Triggers when a new maintenance is created
Model created
Triggers when a new model is created
User created
Triggers when a new user is created
All Actions - Actions are the automated tasks
Add Tag
Adds tag to the selected ticket
Create Organization
Creates a new organization
Create User
Creates a new user
Create Ticket
Creates a new ticket
Create Request
Creates a new ticket in a verified end user's account
Update Ticket
Updates an existing ticket status or adds comments
Update User Details
Updates an existing user's details
Update Organization
Updates an existing organization
Add Comment
Adds comment to the selected ticket
Fetch Organization
Fetches the details of an existing organization
Fetch Ticket
Fetches a ticket by ID
Fetch User
Fetches the details of an existing user by ID
Create asset
Creates a new asset
Create model
Creates a new model
Create user
Creates a new user
Create maintenance
Creates a new maintenance
Update user
Updates the details of an existing user
Update asset
Updates the details of an existing asset
Fetch model
Fetches the details of an existing model
Fetch department
Fetches the details of an existing department
Fetch location
Fetches the details of an existing location
Fetch supplier
Fetches the details of an existing supplier
Fetch status label
Fetches the details of an existing status label
Fetch group
Fetches the details of an existing group
Fetch company
Fetches the details of an existing company
Fetch asset
Fetches the details of an existing asset
Fetch user
Fetches the details of an existing user
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
What is Snipe-IT?
Snipe-IT is an open-source asset management system that can help you manage software licenses, hardware assets, accessories, and more.
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Learn more >With Zoho Flow, we've been able to handle more projects, serve clients faster, and eliminate manual work across the board, saving over 180 hours annually. It's become an essential part of how we operate.
Hitesh Matlani
Director - Business Development and Operations, Avid Brio
Zoho Flow has automated all my manual work and helped me reinvest in my business. It ensures all my data is consistent and accurate across all my apps and helps me offer a uniform customer experience. Using Zoho Flow, I'm saving 180 hours and over $10,000/year. It has ensured I can easily scale my business at any time.
Frank Cowell
Founder and CEO, Revenue Ranch
Working with Zoho Flow has helped us reduce low-value tasks, expand the reach of our communications, and increase our revenue. We know there's still a lot of work and potential with Zoho Flow, and we look forward to continuing to explore it.
Manon Chamand
Administrative Director, Hanoi School of Business and Management
