Integrate Zoho Assist with Slack

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Update the details of an existing unattended computer in Zoho Assist when a new message is posted to the selected public channel in Slack

Integrate Slack with Zoho Assist using Zoho Flow. Whenever a new message is posted to the selected public channel in Slack, Zoho Flow automatically updates the details of an existing unattended computer in Zoho Assist. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new message is posted to the selected public channel in Slack.
  2. Zoho Flow updates the details of an existing unattended computer in Zoho Assist.
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Update the details of an existing unattended computer in Zoho Assist when a new message is posted to the selected public channel in Slack

Slack + Zoho Assist

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Supported triggers and actions

Integrate Zoho Assist and Slack using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Inbound request transferred

Triggers when a inbound request is transferred

Inbound request declined

Triggers when a inbound request is declined

Unattended access session ended

Triggers when a unattended access session is ended

Device added

Triggers when a new device is added

Screen share session end

Triggers when a screen share session is ended

Device deleted

Triggers when a device is deleted

Inbound request dropped

Triggers when a inbound request is dropped

Device offline

Triggers when a device is offline

Remote support session started

Triggers when a remote support session is started

Inbound request created

Triggers when a new inbound request created

Device online

Triggers when a device is online

Inbound request expired

Triggers when a inbound request is expired

Inbound request delegated

Triggers when a inbound request is delegated

Unattended access session started

Triggers when a unattended access session is started

Inbound request picked

Triggers when a inbound request is picked

Remote support session customer joined

Triggers when a remote support session customer is joined

Screen share session started

Triggers when a screen share session is started

Remote support session end

Triggers when a remote support session is ended

Message starred

Triggers when a message is starred

Channel created

Triggers when a new channel is created

Message posted to public channel

Triggers when a new message is posted to the selected public channel

Message posted to private channel

Triggers when a new message is posted to the selected private channel

User added

Triggers when a new user is added

All Actions - Actions are the automated tasks

Create session

Creates a new screen sharing session

Create unattended group

Creates a new unattended group

Create unattended session

Creates a new unattended session

Schedule session

Schedules a screen sharing session

Update unattended group

Updates the details of an existing unattended group

Update unattended computer

Updates the details of an existing unattended computer

Fetch unattended group

Fetches the details of an existing unattended group

Fetch unattended computer

Fetches the details of an existing unattended computer

Send private channel message

Sends a message to the selected private channel

Update profile

Updates the profile information for the selected user

Set channel topic

Sets the topic for the selected channel

Create channel

Creates a new public channel

Fetch user - By name

Fetches the details of an existing user by name

Send direct message

Sends a direct message to the selected user

Fetch user - By username

Fetches the details of an existing user by username

Create reminder

Creates a new reminder

Send public channel message

Sends a message to the selected public channel

Fetch user - By ID

Fetches the details of an existing user by ID

What is Zoho Assist?

Zoho Assist is remote support and access software. You can share screens, work with multiple monitors, and offer support with the live chat feature.

What is Slack?

Slack is a messaging app for teams. You can create channels to organize conversations, search message history, and add notes and reminders.

Build comprehensive workflows using

Webhook triggers

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow has been a game-changer for us, streamlining our communication and saving us from laborious manual work. The time saved is now used to enhance our customer experience.

Briana Moriarty

Head of HR and Operations, Roofing solutions company (Moriarty's Roofing)

Zoho Flow has been a game changer for us, providing instant and accurate data that keeps us on top. It's like a coach for our agents, quickly briefing them on their goals—and that's turbocharged our sales by 50%. It doesn't sweat dealing with 60,000+ daily triggers from Upya and 5,000+ Mobile Money transactions.

Ben Walwyn

CTO, Yellow Africa

I’m a lawyer by training, not a developer, but I built these flows myself. That says something about how accessible Zoho Flow is. It has helped us save over $100,000 and 1,200 hours every year.

Morten Lodal Askekilde

Chief Operating Officer, Nexivo

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