Integrate Zoho Desk with Zoho Webinar
Send information between Zoho Desk and Zoho Webinar automatically, without writing any code, using Zoho Flow.
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Update the recording permission of a webinar in Zoho Webinar when a new ticket is created or updated in Zoho Desk
Integrate Zoho Desk with Zoho Webinar using Zoho Flow. Whenever a new ticket is created or updated in Zoho Desk, Zoho Flow automatically updates the recording permission of a webinar in Zoho Webinar. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new ticket is created or updated in Zoho Desk.
- Zoho Flow updates the recording permission of a webinar in Zoho Webinar.
Update the recording permission of a webinar in Zoho Webinar when a new ticket is created or updated in Zoho Desk
Zoho Desk + Zoho Webinar
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Supported triggers and actions
Integrate Zoho Desk and Zoho Webinar using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket comment updated
Triggers when the selected ticket comment is updated
Ticket updated
Triggers when the details of the selected ticket is updated
Ticket comment added
Triggers when a new ticket comment is added in the selected portal
Time entry updated
Triggers when a time entry is updated in the selected task
Ticket status updated
Triggers when a ticket status is changed to selected status. If status is not selected, the flow will trigger for all status changes.
Ticket created
Triggers when a new ticket is created in the selected portal
Task updated
Triggers when the details of a task is updated in the selected portal
Time entry created
Triggers when a new time entry is created in the selected task
Article updated
Triggers when an existing article is updated
Task created
Triggers when a new task is created in the selected portal
Contact created
Triggers when a new contact is created in the selected portal
Call created
Triggers when a new call is created in the selected portal
Product created
Triggers when a new product is created
Article created
Triggers when a new article is created
Ticket thread added
Triggers when a new ticket thread is added in the selected portal
Contact updated
Triggers when the details of a contact is updated in the selected portal
Event created
Triggers when a new event is created in the selected portal
Ticket created or updated
Triggers when a new ticket is created or the details of an existing ticket are updated
Event updated
Triggers when the details of an event is updated
Ticket approval updated
Triggers when the details of an existing ticket approval are updated
Call updated
Triggers when the details of a call is updated in the selected portal
Ticket moved
Triggers when a ticket is moved to a different team or department
Agent created
Triggers when a new agent is created in the selected portal
Ticket approval added
Triggers when a new ticket approval is added
Agent availability updated
Triggers when the availability of an agent is updated
Account updated
Triggers when the details of the selected account is updated
Agent updated
Triggers when the details of an agent is updated in the selected portal
Account created
Triggers when a new account is created in the selected portal
Member joined
Triggers when a new member has joined a webinar
Recording summary generated
Triggers when the summary of a recording is generated
Recording transcript generated
Triggers when the transcript of a recording is generated
Webinar started
Triggers when a webinar has started
Poll answered
Triggers when a poll is answered in a webinar
Registrant added
Triggers when a participant registers for a webinar
Webinar canceled
Triggers when a webinar is canceled
Webinar updated
Triggers when the details of a webinar are updated
Webinar ended
Triggers when a webinar has ended
Member removed
Triggers when a member is removed from a webinar
Webinar recording uploaded
Triggers when the recording of a webinar is uploaded
Webinar created
Triggers when a new webinar is created
All Actions - Actions are the automated tasks
Create call
Creates a new call in the selected organization
Create ticket comment
Creates a comment in the selected ticket
Add ticket time entry
Adds time entry for an existing ticket
Add task time entry
Adds time entry for an existing task
Create article
Creates a new article
Add user to group
Adds the specified users to an existing group
Create account
Creates a new account in the selected organization
Create contact comment
Creates a comment in the selected contact
Create topic
Creates a new topic
Create ticket
Creates a new ticket in the selected organization
Remove tag
Removes a tag from the specified ticket
Create product
Creates a new product in the selected organization
Request approval for ticket
Requests an approval for an existing ticket from the specified approver
Create contact
Creates a new contact in the selected organization
Add tag
Adds a tag to the specified ticket
Create custom module record
Creates a new custom module record
Create event
Creates a new event in the selected organization
Send email reply
Sends a reply for the specified ticket created in the email channel
Create task comment
Creates a new comment in the specified task
Add agent to team
Adds the specified agent to the selected team
Create topic comment
Creates a comment for the specified topic
Create contract
Creates a new contract for the selected account
Create agent
Creates a new agent in the selected organization
Create task
Creates a new task in the selected department
Close ticket
Closes the specified tickets
Update contact comment
Updates the specified comment in the selected contact
Update product
Updates the details of the selected product
Remove agent from team
Removes the specified agent from the selected team
Remove user from group
Removes the specified users from an existing group
Associate accounts to contact
Associates the specified account with the specified contact
Mark or Unmark ticket as spam
Marks or unmarks the specified ticket as spam
Send custom channel reply
Sends reply for a ticket via the selected channel
Update KB user status
Updates the status of an existing KB user
Update call timer
Updates the timer of an existing call
Update ticket timer
Updates the timer of an existing ticket
Update topic
Updates the details of an existing topic
Update ticket
Updates the details of an existing ticket
Invite contact to the help center
Invites the specified contacts to help center
Update agent
Updates the details of an existing agent
Update custom module record
Updates the details of an existing custom module record
Update contact
Updates the selected contact
Move ticket
Moves the specified ticket to the selected department
Update agent availability
Updates the availability status of an existing agent
Update account
Updates the selected account
Update task
Updates the details of an existing task
Update task timer
Updates the timer of an existing task
Dissociate accounts to contact
Dissociates the specified account with the specified contact
Edit ticket time entry
Edits the time entry of an existing ticket
Update article
Updates the details of an existing article
Update call
Updates the details of the specified call
Update contract
Updates the details of an existing contract
Update ticket comment
Updates the comment for the specified ticket
Fetch ticket
Fetches the details of an existing ticket
Fetch agent
Fetches the details of an existing agent by ID or email
Fetch contact
Fetches a contact by email address, unique ID, or contact name
Fetch task
Fetches the details of an existing task by ID
Fetch call
Fetches the details of a call based on the selected field
Fetch custom module record
Fetches the details of an existing custom module record
Fetch event
Fetches the details of an event based on the selected field
Fetch product
Fetches the details of an existing product by unique ID or name
Fetch ticket thread
Fetches an existing ticket thread by unique ID
Fetch contract
Fetches the details of an existing contract
Fetch KB user
Fetches the details of an existing KB user
Fetch customer happiness
Fetches the happiness feedback of an existing customer
Fetch article
Fetches the details of an existing article
Fetch ticket time entry
Fetches the time entry of an existing ticket
Fetch account
Fetches an existing account by name or ID
Fetch ticket tags
Fetches ticket tags using ticket ID
Trash account
Moves selected account to the recycle bin
Trash ticket
Moves selected ticket to the recycle bin
Trash contact
Moves selected contact to the recycle bin
Schedule webinar
Schedules a new webinar
Add multiple registrants
Adds multiple registrants to a webinar
Update webinar
Updates the details of an existing webinar
Update recording permission
Updates the recording permission of a webinar
Fetch recordings
Fetches the recordings of a webinar
Fetch webinar
Fetches the details of a webinar
Add registrant
Adds a new registrant
What is Zoho Desk?
Zoho Desk is context-aware help desk software for managing customer support activities. You can assign, track, and set up alerts on help desk tickets easily.
Similar apps
What is Zoho Webinar?
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Learn more >Zoho Flow has helped us break down data silos and ensured our teams work together seamlessly. It has streamlined our processes and systems, resulting in around an 80% reduction in our tickets and escalations. We didn’t need to hire a developer, as Zoho Flow is highly user-friendly and easy to use.
Mattias Johansson
CEO, Syncify
Zoho Flow has helped us revolutionize our customer interactions and experience. It helped us seamlessly streamline our business operations and processes, making them more efficient. Zoho Flow has ensured that we record every conversation and nurture every lead, thanks to its simplicity and powerful automation capabilities. It's the heartbeat of our customer engagement strategy.
Ramakrishna Karolla
Founder and CEO, Innoliving
Zoho Flow is the powerhouse of Zoho One! Native app integrations inside Zoho One have their limitations, but Zoho Flow can easily address them. It has enabled me to use Zoho's applications as per my business, without making any process changes. It ensures that we can cater to more customers with the same resources. By automating our admin work, Zoho Flow has helped us save over $65,000 AUD/year.
Greg Szabo
Operations Manager, Revenue Ranch
