Integrate Zoho SalesIQ with Zoho Mail

Send information between Zoho SalesIQ and Zoho Mail automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions

Integrate Zoho SalesIQ and Zoho Mail using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Conversation rated

Triggers when a conversation is rated

Department created

Triggers when a new department is created to the specified portal

Conversation attender updated

Triggers when an operator picks up a chat

Conversation transfer accepted

Triggers when a transferred chat is accepted by the operator

Conversation created

Triggers when a new conversation is created

Conversation missed

Triggers when a conversation is missed

Conversation transfer initiated

Triggers when a conversation transfer is initiated

Conversation participants added

Triggers when participants are invited to the chat

Conversation transfer rejected

Triggers when a transferred chat is rejected by the operator

Conversation participants deleted

Triggers when a participant is removed from a conversation

Operator added

Triggers when a new operator is added

Conversation completed

Triggers when a conversation is completed

Email matching search received

Triggers when a new email matching the given conditions is received

Email received from particular sender

Triggers when a new email is received from the specified email address

Email tagged

Triggers when an email is tagged.

Email received

Triggers when a new email is received

Email sent

Triggers when an email is sent

All Actions - Actions are the automated tasks

Create article

Creates a new article

Associate operators to department

Associates operators to the selected department

Send message to latest conversation

Sends a message to the latest conversation

Enable department

Enables the selected department

Disable department

Disables the selected department

Update operator status

Updates the status of an existing operator

Reply to an email

Sends reply to a received email using message ID

Create note

Creates a new personal note or a group note

Create draft

Creates a new email and stores it in the draft folder

Add user to organization

Adds a new user to an existing organization

Create folder

Creates a new folder

Send email

Creates and sends a new email

Create permalink

Creates a permalink for a specific message by ID

Create task

Creates a new task

Move email to folder

Moves an email to the selected folder

Update permalink

Updates the details of an existing permalink by message ID

Add member to group

Adds a new member to an existing organization

Apply tag on email

Applies a tag on the selected email by message ID

Fetch email

Fetches the details of an existing email by its unique message ID

Fetch permalink

Fetches the details of an existing permalink by its unique message ID

Remove permalink

Removes the specified permalink

What is Zoho SalesIQ?

Zoho SalesIQ is live chat software that lets you track visitors, identify prospects, and monitor agent performance in real time.

What is Zoho Mail?

Zoho Mail is an ad-free email hosting service that ensures data privacy. You can take notes, add contacts, create documents, and attach them to emails with the inbuilt integrations.

Email Popular Zoho

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Webhook triggers

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Logic

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Chief Operating Officer, SHARC Energy

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