Integrate Freshdesk with Ziflow

Send information between Freshdesk and Ziflow automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

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Create a new comment in the specified proof in Ziflow when a new contact is created in Freshdesk

Integrate Freshdesk with Ziflow using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically creates a new comment in the specified proof in Ziflow. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new contact is created in Freshdesk.
  2. Zoho Flow creates a new comment in the specified proof in Ziflow.
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Create a new comment in the specified proof in Ziflow when a new contact is created in Freshdesk

Freshdesk + Ziflow

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Fetch the details of an existing proof using its id in Ziflow when a new contact is created in Freshdesk

Integrate Freshdesk with Ziflow using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically fetches the details of an existing proof using its id in Ziflow. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new contact is created in Freshdesk.
  2. Zoho Flow fetches the details of an existing proof using its id in Ziflow.
+

Fetch the details of an existing proof using its id in Ziflow when a new contact is created in Freshdesk

Freshdesk + Ziflow

Build your own integrations between Freshdesk and Ziflow

Connect Freshdesk and Ziflow with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Freshdesk and Ziflow using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket updated

Triggers when the details of an existing ticket are updated

Ticket note added

Triggers when a note is added to the selected ticket

Contact updated

Triggers when the details of an existing contact are updated

Ticket created

Triggers when a new ticket is created

Contact created

Triggers when a new contact is created

Proof updated

Triggers when the details of an existing proof are updated

Comment added or updated

Triggers when a new comment is added or when an existing comment is updated

Proof created

Triggers when a new proof is created

Review completed

Triggers when a proof review is completed

All Actions - Actions are the automated tasks

Create group

Creates a new group

Create contact

Creates a new contact

Create ticket

Creates a new ticket

Create company

Creates a new company

Add notes to ticket

Adds private or public notes to the selected ticket

Create forum

Creates a new forum in the selected category

Create forum category

Creates a new forum category

Update company

Updates the details of an existing company

Update contact

Updates the details of an existing contact

Update ticket

Updates the details of an existing ticket

Fetch ticket status by ID

Fetches the status of a specific ticket by ID

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch company by ID

Fetches the details of an existing company by ID

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch group by ID

Fetches the details of an existing group by ID

Fetch ticket priority by ID

Fetches the priority details of a specific ticket by ID

Fetch ticket priority

Fetches the priority details of a specific ticket by label

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

Fetch agent by ID

Fetches the details of an existing agent by ID

Fetch ticket status

Fetches the status of a specific ticket by label

Fetch company

Fetches the details of an existing company by domain

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Add reviewer

Adds a reviewer to the specified stage on the proof

Create guest

Creates a new guest

Complete review or make decision

Makes a decision or marks the specified review as complete based on the reviewer's proof role

Create proof

Creates a new proof

Create folder

Creates a new folder

Create comment

Creates a new comment in the specified proof

Update reviewer

Updates the details of an existing reviewer

Update guest

Updates the details of an existing guest

Update folder

Updates the details of an existing folder

Like comment

Likes a comment in the specified proof

Update user

Updates the details of an existing user

Update proof

Updates the details of an existing proof

Fetch user

Fetches the details of an existing user using their email address or ID

Fetch comment

Fetches a comment in an existing proof using its ID

Fetch reviewer

Fetches the details of an existing reviewer using ID or email address

Fetch guest or user

Fetches the details of an existing contact (guest or user) using their email address or ID

Fetch proof

Fetches the details of an existing proof using its ID

What is Freshdesk?

Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.

Customer Support Popular

What is Ziflow?

Ziflow is a creative collaboration and online proofing solution that lets you create approval workflows and review all your creative content from a single platform.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Zoho Flow has been a game changer for us, providing instant and accurate data that keeps us on top. It's like a coach for our agents, quickly briefing them on their goals—and that's turbocharged our sales by 50%. It doesn't sweat dealing with 60,000+ daily triggers from Upya and 5,000+ Mobile Money transactions.

Ben Walwyn

CTO, Yellow Africa

Zoho Flow has helped us save close to 3,500 hours per year and increased our revenue by over half a million euros per year across all selling channels. Its versatility and limitless capabilities ensured we can run complex workflows and automate our business without increasing labor costs. Their custom functions are a game changer for us and it ensures all our data is in sync across all the systems.

Ferdinando Ploschberger

Business Controller & Process Transformation Manager, CASIOPE

Zoho Flow has automated all my manual work and helped me reinvest in my business. It ensures all my data is consistent and accurate across all my apps and helps me offer a uniform customer experience. Using Zoho Flow, I'm saving 180 hours and over $10,000/year. It has ensured I can easily scale my business at any time.

Frank Cowell

Founder and CEO, Nexivo

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