Integrate Azure DevOps with Deskpro

Send information between Azure DevOps and Deskpro automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions

Integrate Azure DevOps and Deskpro using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Code pushed

Triggers when a code is pushed to Github

Work item created

Triggers when a work item is created

Work item updated

Triggers when a work item is updated

Build completed

Triggers when a build is completed

Comment added to work item

Triggers when a comment is added to a work item

Ticket updated

Triggers when any detail of a ticket is updated

Person added

Triggers when a new person is added

Ticket created

Triggers when a new ticket is created

Ticket response received

Triggers when a new response is received for a ticket

Organization created

Triggers when a new organization is created

All Actions - Actions are the automated tasks

Add comment to work item

Adds a comment to the specified work item

Create work item

Creates a new work item

Relate workitem

Relates workitem with another

Update work item

Updates the specified work item based on ID

Create organization

Creates a new organization

Add note to ticket

Adds a note or message to the selected ticket

Create ticket

Creates a new ticket

Add person

Adds a new person

Update ticket

Updates the details of an existing ticket

Fetch person or agent

Fetches the details of a person or agent by their email address or ID

Fetch organization

Fetches the details of an existing organization

Fetch ticket

Fetches the details of an existing ticket by its ID

What is Azure DevOps?

Azure DevOps is a Microsoft product that provides version control, reporting, requirements management, project management, automated builds and more.

What is Deskpro?

Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.

Customer Support Helpdesk

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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