Integrate Freshdesk with Traffit
Send information between Freshdesk and Traffit automatically, without writing any code, using Zoho Flow.
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Fetch the details of an existing user in Traffit when a new contact is created in Freshdesk
Integrate Freshdesk with Traffit using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically fetches the details of an existing user in Traffit. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow fetches the details of an existing user in Traffit.
Fetch the details of an existing user in Traffit when a new contact is created in Freshdesk
Freshdesk + Traffit
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Supported triggers and actions
Integrate Freshdesk and Traffit using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact created
Triggers when a new contact is created
Ticket updated
Triggers when the details of an existing ticket are updated
Contact updated
Triggers when the details of an existing contact are updated
Ticket note added
Triggers when a note is added to the selected ticket
Ticket created
Triggers when a new ticket is created
Candidate job state updated
Triggers when the job state of a candidate is updated
Candidate created
Triggers when a candidate is created
Candidate applied
Triggers when a candidate applies for a job post
Candidate added to job
Triggers when a candidate is added to the job
All Actions - Actions are the automated tasks
Create contact
Creates a new contact
Create group
Creates a new group
Create company
Creates a new company
Create ticket
Creates a new ticket
Create forum
Creates a new forum in the selected category
Add notes to ticket
Adds private or public notes to the selected ticket
Create forum category
Creates a new forum category
Update ticket
Updates the details of an existing ticket
Update company
Updates the details of an existing company
Update contact
Updates the details of an existing contact
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch group by ID
Fetches the details of an existing group by ID
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch company by ID
Fetches the details of an existing company by ID
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch company
Fetches the details of an existing company by domain
Add candidate to the job
Adds a candidate to the selected job
Create candidate
Creates a new candidate
Update candidate
Updates the details of an existing candidate
Update candidate job state
Updates the job state of an existing candidate
Fetch candidate
Fetches the details of an existing candidate
Fetch user
Fetches the details of an existing user
Fetch job
Fetches the details of an existing job
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
What is Traffit?
Traffit is a recruitment management application that helps businesses create ads, automate emails, manage candidate applications, and more.
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Learn more >All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
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CEO, Lakeside CNC Group
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Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more
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