Integrate Jira Cloud with Zendesk

Send information between Jira Cloud and Zendesk automatically, without writing any code, using Zoho Flow.

Build your own integrations between Jira Cloud and Zendesk

Connect Jira Cloud and Zendesk with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Jira Cloud and Zendesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Issue updated

Triggers when the details of an existing issue are updated

Issue created

Triggers when a new issue is created

Issue status updated

Triggers when the status of an issue is updated

Work log created

Triggers when a new work log created

Work log updated

Triggers when the details of an existing work log are updated

Project created

Triggers when a new project is created

Version created

Triggers when a new version is created for an existing project

Version released

Triggers when a version is released

Project updated

Triggers when the details of an existing project are updated

Comment created

Triggers when a new comment is created

Comment updated

Triggers when an existing comment is updated

User created

Triggers when a new user is created

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

Organization created

Triggers when a new organization is created

All Actions - Actions are the automated tasks

Create comment

Creates a new comment for the specified issue

Create user

Creates a new user

Create issue

Creates a new issue in the selected project

Create project

Creates a new project

Update issue

Updates the details of the specified issue

Fetch project

Fetches the details of an existing project by project ID or key

Fetch user

Fetches the details of an existing user by email address

Fetch issue attribute

Fetches the attributes of an existing issue

Create Request

Creates a new ticket in a verified end user's account

Create Organization

Creates a new organization

Add Tag

Adds tag to the selected ticket

Create Ticket

 Creates a new ticket

Create User

Creates a new user

Update Organization

Updates an existing organization

Update User Details

Updates an existing user's details

Update Ticket

Updates an existing ticket status or adds comments

Add Comment

Adds comment to the selected ticket

Fetch Ticket

Fetches a ticket by ID

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

What is Jira Cloud?

Jira Cloud is project management software for agile teams. With features such as backlog prioritization, issue tracking, and sprint planning, you can plan and execute your projects effectively.

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated [with Zoho Flow]. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

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