

Integrate LiveAgent with MessageBird
Send information between LiveAgent and MessageBird automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started


Create a new contact in MessageBird whenever a new contact is created in LiveAgent
Ensure quick access to contact information across all platforms for enhanced engagement. This flow will generate a new contact in MessageBird each time a new contact is created in LiveAgent.
How it works
- The flow triggers when a new contact is created in LiveAgent.
- Zoho Flow creates a new contact in MessageBird.


Create a new contact in MessageBird whenever a new contact is created in LiveAgent
LiveAgent + MessageBird

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Supported triggers and actions
Integrate LiveAgent and MessageBird using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Contact created
Triggers when a new contact is created

Ticket created
Triggers when a new ticket is created

Company created
Triggers when a new company is created

New channel message received
Triggers when a new channel message is received
All Actions - Actions are the automated tasks

Create company
Creates a new company

Create ticket
Creates a new ticket

Add contact to group
Adds a contact to the selected group

Create contact
Creates a new contact

Remove contact from group
Removes a contact from the selected group

Update contact
Updates the details of an existing contact

Update company
Updates the details of an existing company

Update ticket
Updates the details of an existing ticket

Fetch company
Fetches the details of an existing company by ID, name, or email address

Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address

Fetch ticket
Fetches the details of an existing ticket by ID or subject

Create contact
Creates a new contact

Reply to Conversation
Adds a new message to an existing conversation and sends it to the contact you're talking to

Create group
Creates a new group

Start channel conversation
Starts a new channel conversation

Send MMS
Sends a new MMS message

Send SMS
Sends an SMS message

Send voice message
Sends a voice message

Add contact to group
Adds an existing contact into group by group ID

Update contact
Updates the details of an existing contact

Fetch contact
Fetches the details of an existing contact

Remove contact from group
Removes an already added contact from group by group ID
What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
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