Integrate LiveChat with Twist

Send information between LiveChat and Twist automatically, without writing any code, using Zoho Flow.

Build your own integrations between LiveChat and Twist

Connect LiveChat and Twist with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate LiveChat and Twist using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Chat ended

Triggers when a chat is ended

Chat created

Triggers when a new chat is created

Visitor queued

Triggers when a visitor is queued

Message added

Triggers when a new message is added anywhere inside a conversation

Thread added to channel

Triggers when a new thread is added to a channel

Comment added

Triggers when a new comment is added in a thread

All Actions - Actions are the automated tasks

Close chat

Closes an existing chat

Resume chat

Restarts an archived chat

Create channel

Creates a new channel

Create group

Creates a new group

Add users to group

Adds the specified users to a group using user ID

Post comment

Posts a comment to the selected thread

Post thread

Posts a thread to the selected channel

Post message

Posts a message to the selected conversation

Update channel

Updates the details of an existing channel

Fetch channel

Fetches the details of an existing channel by ID

Fetch user

Fetches the details of an existing user by email address

Remove users from group

Removes the specified users from the selected group

What is LiveChat?

LiveChat is a customer support platform with customization features like themes, engagement graphics, and labels. You can automate greetings, get detailed reports, create tickets, and track visitors easily.

Customer Support

What is Twist?

Twist is a team communication platform that provides teams a centralized place to grow their knowledge base and helps with organized, on-topic conversations that are accessible to everyone.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

Toto

Technical Engineer, Master Liveaboards

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