Integrate Shipcloud with Deskpro

Send information between Shipcloud and Deskpro automatically, without writing any code, using Zoho Flow.

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Create Deskpro tickets when shipcloud identifies new shipment issues

Automatically create a ticket in your help desk whenever there's a new issue in your shipping app. This flow creates a ticket in Deskpro whenever there's a new issue in shipcloud.

How it works
1) A new shipment issue is identified in shipcloud.
2) Zoho Flow creates a ticket in Deskpro for the issue.
Use this flow
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Create Deskpro tickets when shipcloud identifies new shipment issues

Shipcloud + Deskpro

Build your own integrations between Shipcloud and Deskpro

Connect Shipcloud and Deskpro with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Shipcloud and Deskpro using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Shipment status updated

Triggers when the status of a shipment has been updated

Organization created

Triggers when a new organization is created

Ticket response received

Triggers when a new response is received for a ticket

Ticket created

Triggers when a new ticket is created

Person added

Triggers when a new person is added

Ticket updated

Triggers when any detail of a ticket is updated

All Actions - Actions are the automated tasks

Create shipment quote

Creates a new shipment quote.

Create shipment

Creates a new shipment

Update shipment

Updates the status of an existing shipment

Add person

Adds a new person

Create ticket

Creates a new ticket

Add note to ticket

Adds a note or message to the selected ticket

Create organization

Creates a new organization

Update ticket

Updates the details of an existing ticket

Fetch ticket

Fetches the details of an existing ticket by its ID

Fetch organization

Fetches the details of an existing organization

Fetch person or agent

Fetches the details of a person or agent by their email address or ID

What is Shipcloud?

Shipcloud is a cloud based shipping platform that connects retailers to carriers and provides automated international shipping and tracking.

Shipping

What is Deskpro?

Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.

Customer Support Helpdesk

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

We use Zoho Flow to connect Zoho Subscriptions with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Subscriptions and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

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