Integrate SolarWinds Service Desk with Zoho Backstage
Send information between SolarWinds Service Desk and Zoho Backstage automatically, without writing any code, using Zoho Flow.
Build your own integrations between SolarWinds Service Desk and Zoho Backstage
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Supported triggers and actions
Integrate SolarWinds Service Desk and Zoho Backstage using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New Asset
Triggers when a new asset is created in your inventory
New Problem
Triggers when a new problem is created in your service desk
New Hardware
Triggers when a new hardware is created in your inventory
New Risk
Triggers when a new risk is detected
New Task
Triggers when a new task is created
New Incident
Triggers when a new incident is created
New Release
Triggers when a new release is created in your service desk
New Contract
Triggers when a new contract is created
New Change
Triggers when a new change is created
New User
Triggers when a new user is created
Event created
Triggers when a new event is created
Order created
Triggers when a new order is created
Attendee registered for event
Triggers when an attendee registers for the selected event
Registration cancelled by attendee
Triggers when a registration for an event is cancelled by an attendee
Attendee checked-in
Triggers when an attendee checks in to the selected event
Order cancelled
Triggers when an order is cancelled
Event republished
Triggers when an event is updated and then republished
Event published
Triggers when the organizer publishes the event microsite for the first time
All Actions - Actions are the automated tasks
Create Asset
Creates a new asset in your inventory
Create Contract
Creates a new contract
Create Hardware
Creates a new hardware in your inventory
Create User
Creates a new user
Create Release
Creates a new release in your service desk
Create Solution
Creates a new solution in your service desk
Create Problem
Creates a new problem in your service desk
Create Incident
Creates a new incident
Create Change
Creates a new change in your service desk
Update incident
Updates the details of an existing incident based on incident ID
Fetch incident
Fetches the details of an existing incident by incident ID
Place order
Creates an order to buy ticket
Create event
Creates a new event in the selected portal
Update event
Updates the details of an existing event
Cancel order
Cancels the specified order
Fetch order
Fetches the details of an existing order by order ID
Fetch ticket class details
Fetches the details of a ticket class by ID
Fetch event
Fetches the details of an existing event by ID
Fetch attendee in an event
Fetches the details of an existing attendee including its custom fields
What is SolarWinds Service Desk?
Samanage is a customer support platform that helps you manage your incidents, problems, changes, and releases. You can generate reports, track your team's productivity with dashboards, and compare yourself with industry benchmarks.
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What is Zoho Backstage?
Zoho Backstage is an enterprise event management tool that lets you design event websites, manage registrations, promote events, and connect with attendees efficiently.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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