Integrate SupportBee with Zoho Cliq

Send information between SupportBee and Zoho Cliq automatically, without writing any code, using Zoho Flow.

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 Send notifications about new SupportBee tickets in Zoho Cliq

When a ticket is submitted in SupportBee, this flow sends a channel notification in Zoho Cliq. That way, your teammates are automatically informed about new support requests.

How it works

1. A new ticket is submitted in SupportBee. 

2. Zoho Flow sends a message in Zoho Cliq.

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 Send notifications about new SupportBee tickets in Zoho Cliq

SupportBee + Zoho Cliq

Build your own integrations between SupportBee and Zoho Cliq

Connect SupportBee and Zoho Cliq with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate SupportBee and Zoho Cliq using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New Agent Reply

Triggers when an agent replies to a ticket

New Customer Reply

Triggers when a customer replies to a ticket

New Ticket

Triggers when a new ticket is created

New Comment

Triggers when a new comment is added to a ticket

New channel added

Triggers when a new channel is created in your organization

All Actions - Actions are the automated tasks

Create Ticket

Creates a new ticket

Message in channel

Posts a message in a channel

Message user

Sends a message to the specified user

Add bot in a channel

Adds a bot to the selected channel

Message as bot on channel

Message as a bot on the specified channel

Add channel member

Adds a new channel member

Message as bot to user

Posts a message as a bot to the specified user

Add user status

Adds the specified status to an existing user

Create thread

Creates a new thread using message ID

Create channel

Creates a new channel

Message to bot

Sends a message to the selected bot

Delete channel

Deletes the selected channel

Post card to channel

Posts a card to the specified channel

Archive channel

Archives the selected channel

Update channel member role

Updates the role of a channel member

Post card to chat

Posts a card to the specified chat

Message as bot

Posts message as the specified bot in the selected chat or channel

Update channel

Updates the details of an existing channel

Unarchive channel

Unarchives the selected channel

Fetch team

Fetches the details of an existing team by name

Fetch user by name or email

Fetches an existing user by name or email address

Fetch channel

Fetches the details of an existing channel by name

Remove channel member

Removes the specified member from the selected channel

What is SupportBee?

SupportBee is an email ticketing system that lets you manage your tickets easily. Create tickets, assign them to agents or teams, and use snippets to answer frequently asked questions.

Customer Support Helpdesk

What is Zoho Cliq?

Zoho Cliq is business communication software for team chat and collaboration. You can share files, create events, and make unlimited audio and video calls with absolute privacy.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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CEO, Lakeside CNC Group

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Toto

Technical Engineer, Master Liveaboards

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