Integrate WordPress.com with Zendesk

Send information between WordPress.com and Zendesk automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions

All Triggers - A trigger kickstarts the flow

Comment added

Triggers when a new comment is added to the specified post

User added

Triggers when a new user is added

Post added

Triggers when a new post is added

Category added

Triggers when a new category is added

Taxonomy added

Triggers when a new category, tag, or taxonomy is added

User created

Triggers when a new user is created

Ticket updated

Triggers when the details of a ticket is updated

Ticket created

Triggers when a new ticket is created

Organization created

Triggers when a new organization is created

All Actions - Actions are the automated tasks

Edit post

Edits an existing post

Create post

Creates a new post

Fetch post

Fetches the details of an existing post

Add Tag

Adds tag to the selected ticket

Create Ticket

 Creates a new ticket

Create User

Creates a new user

Create Organization

Creates a new organization

Create Request

Creates a new ticket in a verified end user's account

Update User Details

Updates an existing user's details

Add Comment

Adds comment to the selected ticket

Update Ticket

Updates an existing ticket status or adds comments

Update Organization

Updates an existing organization

Fetch User

Fetches the details of an existing user by ID

Fetch Organization

Fetches the details of an existing organization

Fetch Ticket

Fetches a ticket by ID

What is WordPress.com?

WordPress.com is a content management system with themes and design customizations. Powerful editing and analytics help you create better content for your audiences.

CMS Websites

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Bulid comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated [with Zoho Flow]. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Know more

Owain ap Rees

Sales Director, Artico

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Know more

Harnoor Abroll

Technical and Operations Head, TruAct

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