Integrate Zendesk with Mailshake

Send information between Zendesk and Mailshake automatically, without writing any code, using Zoho Flow.

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Create a new ticket in a verified end user's account in Zendesk when a recipient replies to a message in Mailshake

Integrate Mailshake with Zendesk using Zoho Flow. Whenever a recipient replies to a message in Mailshake, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a recipient replies to a message in Mailshake.
  2. Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
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Create a new ticket in a verified end user's account in Zendesk when a recipient replies to a message in Mailshake

Mailshake + Zendesk

Build your own integrations between Zendesk and Mailshake

Connect Zendesk and Mailshake with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Zendesk and Mailshake using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

Organization created

Triggers when a new organization is created

User created

Triggers when a new user is created

Email replied

Triggers when a recipient replies to a message

Lead created

Triggers when a lead is created

Email sent

Triggers when an email from a campaign sequence message is sent to a recipient

All Actions - Actions are the automated tasks

Add Tag

Adds tag to the selected ticket

Create User

Creates a new user

Create Request

Creates a new ticket in a verified end user's account

Create Organization

Creates a new organization

Create Ticket

 Creates a new ticket

Add Comment

Adds comment to the selected ticket

Update Organization

Updates an existing organization

Update Ticket

Updates an existing ticket status or adds comments

Update User Details

Updates an existing user's details

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

Fetch Ticket

Fetches a ticket by ID

Unpause campaign

Unpauses the specified campaign

Fetch recipient

Fetches the details of an existing recipient by ID or email address

Pause recipient

Pauses a recipient from receiving pending emails

Unsubscribe recipients

Unsubscribes one or more recipients from all current and future campaigns for your team

Add recipient to campaign

Adds a recipient to the selected campaign

Fetch campaign

Fetches the details of an existing campaign by ID or name

Unpause recipient

Unpauses a recipient from receiving pending emails

Pause campaign

Pauses the specified campaign

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

What is Mailshake?

Mailshake is a sales engagement platform that helps businesses manage their email marketing and LinkedIn campaigns at the same place.

Sales Automation

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

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CEO, OpIndia

Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more

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CEO, Lakeside CNC Group

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

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CEO, iDAYit

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