Integrate Freshdesk with ServiceM8
Send information between Freshdesk and ServiceM8 automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a new job activity in ServiceM8 when a new contact is created in Freshdesk
Integrate Freshdesk with ServiceM8 using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically creates a new job activity in ServiceM8. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow creates a new job activity in ServiceM8.
Create a new job activity in ServiceM8 when a new contact is created in Freshdesk
Freshdesk + ServiceM8
Create a new material in ServiceM8 when a new contact is created in Freshdesk
Integrate Freshdesk with ServiceM8 using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically creates a new material in ServiceM8. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow creates a new material in ServiceM8.
Create a new material in ServiceM8 when a new contact is created in Freshdesk
Freshdesk + ServiceM8
Fetch the details of an existing material using name in ServiceM8 when a new contact is created in Freshdesk
Integrate Freshdesk with ServiceM8 using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically fetches the details of an existing material using name in ServiceM8. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow fetches the details of an existing material using name in ServiceM8.
Fetch the details of an existing material using name in ServiceM8 when a new contact is created in Freshdesk
Freshdesk + ServiceM8
Build your own integrations between Freshdesk and ServiceM8
Connect Freshdesk and ServiceM8 with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Freshdesk and ServiceM8 using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact updated
Triggers when the details of an existing contact are updated
Ticket note added
Triggers when a note is added to the selected ticket
Ticket updated
Triggers when the details of an existing ticket are updated
Contact created
Triggers when a new contact is created
Ticket created
Triggers when a new ticket is created
Job queued
Triggers when a job is assigned to or removed from a queue
Contact created or updated
Triggers when a contact is created or updated
Form completed
Triggers when the specified form is completed
Material created or updated
Triggers when new material is created or updated
Client created or updated
Triggers when a client is created or updated
Job created or updated
Triggers when a job is created or updated
Material created
Triggers when a new material is created
All Actions - Actions are the automated tasks
Create company
Creates a new company
Create ticket
Creates a new ticket
Create contact
Creates a new contact
Create group
Creates a new group
Create forum category
Creates a new forum category
Create forum
Creates a new forum in the selected category
Add notes to ticket
Adds private or public notes to the selected ticket
Update contact
Updates the details of an existing contact
Update company
Updates the details of an existing company
Update ticket
Updates the details of an existing ticket
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch group by ID
Fetches the details of an existing group by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch company by ID
Fetches the details of an existing company by ID
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch company
Fetches the details of an existing company by domain
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch agent by ID
Fetches the details of an existing agent by ID
Create job activity
Creates a new job activity
Create task
Creates a new task
Create client
Creates a new client
Create job material
Creates a new job material
Create job
Creates a new job
Add note
Creates a new note
Create material
Creates a new material
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact by their UUID
Update client
Updates the details of an existing client
Update material
Updates the details of an existing material
Update job
Updates the details of an existing job
Fetch material using item number
Fetches the details of an existing material using item number
Fetch contact
Fetches the details of an existing contact using their email address or ID or phone number
Fetch client
Fetches the details of an existing client using their ABN number or ID or name
Fetch material using name
Fetches the details of an existing material using name
Fetch job contact
Fetches the details of an existing job contact using their email address, ID, phone number, or mobile number
Fetch job
Fetches details for an existing job using its UUID
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
Similar apps
What is ServiceM8?
ServiceM8 is a cloud-based field service management solution that lets you track staff locations, navigate to jobs, manage your estimates and invoices, and more.
Similar apps
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Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow saves me a lot of time and effort. With my workflows set up, when I wake up in the morning, the repetitive tasks that I used to have to do manually are done for me automatically.
Paul Jozsef
Owner, Paul Jozsef Counselling & Coaching
Zoho Flow has helped us save close to 3,500 hours per year and increased our revenue by over half a million euros per year across all selling channels. Its versatility and limitless capabilities ensured we can run complex workflows and automate our business without increasing labor costs. Their custom functions are a game changer for us and it ensures all our data is in sync across all the systems.
Ferdinando Ploschberger
Business Controller & Process Transformation Manager, LMDP (La Maison des parents d’enfants handicapés)
Using Zoho Flow, we’re able to tie together different Zoho applications into a cohesive and sophisticated system. It has also enabled SHARC to avoid messy external solutions, like Zapier, that can be a struggle to maintain and create more costs. Zoho Flow directly saved over 400 hours/year of the staff’s time from having to input or interact with the system unnecessarily, and improved accuracy by reducing human error.
Brett Stewart
Senior Project Manager, Hanoi School of Business and Management
