Integrate Google Sheets with Zendesk

Send information between Google Sheets and Zendesk automatically, without writing any code, using Zoho Flow.

Build your own integrations between Google Sheets and Zendesk

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Supported triggers and actions

Integrate Google Sheets and Zendesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Worksheet created

Triggers when a new worksheet is created in the selected spreadsheet

Row added - Old version

Triggers when a new row is added to the bottom of the selected worksheet. (Will be deprecated soon)

Row added - New version

Triggers when a new row is added to the bottom of the selected worksheet

Spreadsheet created

Triggers when a new spreadsheet is created

User created

Triggers when a new user is created

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

Organization created

Triggers when a new organization is created

All Actions - Actions are the automated tasks

Create row - Old version

Creates a new row in the selected worksheet. (Will be deprecated soon)

Create spreadsheet

Creates a new spreadsheet

Create row - New version

Creates a new row in the selected worksheet

Update row - Old version

Updates the specified row in the selected worksheet. (Will be deprecated soon)

Update row - New version

Updates the specified row in the selected worksheet

Fetch row - New version

Fetches an existing row by the given value

Fetch row - Old version

Fetches an existing row by the given value. (Will be deprecated soon)

Create Organization

Creates a new organization

Add Tag

Adds tag to the selected ticket

Create Ticket

 Creates a new ticket

Create User

Creates a new user

Create Request

Creates a new ticket in a verified end user's account

Update User Details

Updates an existing user's details

Update Ticket

Updates an existing ticket status or adds comments

Add Comment

Adds comment to the selected ticket

Update Organization

Updates an existing organization

Fetch Ticket

Fetches a ticket by ID

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

What is Google Sheets?

Google Sheets lets you create and edit spreadsheets online. You can collaborate with others, define formulas, and create graphs and charts easily.

Google Popular Spreadsheet

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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