Integrate Kit with Zoho Desk

Send information between Kit and Zoho Desk automatically, without writing any code, using Zoho Flow.

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Create a new ticket in the selected organization in Zoho Desk when a new user subscribes in Kit

Integrate Kit with Zoho Desk using Zoho Flow. Whenever a new user subscribes in Kit, Zoho Flow automatically creates a new ticket in the selected organization in Zoho Desk. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new user subscribes in Kit.
  2. Zoho Flow creates a new ticket in the selected organization in Zoho Desk.
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Create a new ticket in the selected organization in Zoho Desk when a new user subscribes in Kit

Kit + Zoho Desk

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Supported triggers and actions

Integrate Kit and Zoho Desk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Remove subscriber from tag

Triggers when a subscriber is removed from a specific tag

User subscribed

Triggers when a new user subscribes

New subscriber tagged

Triggers when a new subscriber is tagged

User subscribed through a specific form

Triggers when a user subscribes through a specific form

User unsubscribed

Triggers when a user unsubscribes

New purchase

Triggers when a new purchase is created

Ticket comment updated

Triggers when the selected ticket comment is updated

Ticket updated

Triggers when the details of the selected ticket is updated

Ticket comment added

Triggers when a new ticket comment is added in the selected portal

Time entry updated

Triggers when a time entry is updated in the selected task

Ticket status updated

Triggers when a ticket status is changed to selected status. If status is not selected, the flow will trigger for all status changes.

Ticket created

Triggers when a new ticket is created in the selected portal

Task updated

Triggers when the details of a task is updated in the selected portal

Time entry created

Triggers when a new time entry is created in the selected task

Article updated

Triggers when an existing article is updated

Task created

Triggers when a new task is created in the selected portal

Contact created

Triggers when a new contact is created in the selected portal

Call created

Triggers when a new call is created in the selected portal

Product created

Triggers when a new product is created

Article created

Triggers when a new article is created

Ticket thread added

Triggers when a new ticket thread is added in the selected portal

Contact updated

Triggers when the details of a contact is updated in the selected portal

Event created

Triggers when a new event is created in the selected portal

Ticket created or updated

Triggers when a new ticket is created or the details of an existing ticket are updated

Event updated

Triggers when the details of an event is updated

Ticket approval updated

Triggers when the details of an existing ticket approval are updated

Call updated

Triggers when the details of a call is updated in the selected portal

Ticket moved

Triggers when a ticket is moved to a different team or department

Agent created

Triggers when a new agent is created in the selected portal

Ticket approval added

Triggers when a new ticket approval is added

Agent availability updated

Triggers when the availability of an agent is updated

Account updated

Triggers when the details of the selected account is updated

Agent updated

Triggers when the details of an agent is updated in the selected portal

Account created

Triggers when a new account is created in the selected portal

All Actions - Actions are the automated tasks

Add subscriber to tag

Adds a subscriber to the selected tag

Add subscriber to sequence

Adds a subscriber to the selected sequence

Remove subscriber from tag

Remove tag from a subscriber by email

Add subscriber to a form

Adds a subscriber to the selected form

Unsubscribe email

Unsubscribes the specified email address

Update subscriber

Updates the details for a single subscriber custom fields.

Fetch subscriber

Fetch subscriber by email address or id

Create call

Creates a new call in the selected organization

Create ticket comment

Creates a comment in the selected ticket

Add ticket time entry

Adds time entry for an existing ticket

Add task time entry

Adds time entry for an existing task

Create article

Creates a new article

Add user to group

Adds the specified users to an existing group

Create account

Creates a new account in the selected organization

Create contact comment

Creates a comment in the selected contact

Create topic

Creates a new topic

Create ticket

Creates a new ticket in the selected organization

Remove tag

Removes a tag from the specified ticket

Create product

Creates a new product in the selected organization

Request approval for ticket

Requests an approval for an existing ticket from the specified approver

Create contact

Creates a new contact in the selected organization

Add tag

Adds a tag to the specified ticket

Create custom module record

Creates a new custom module record

Create event

Creates a new event in the selected organization

Send email reply

Sends a reply for the specified ticket created in the email channel

Create task comment

Creates a new comment in the specified task

Add agent to team

Adds the specified agent to the selected team

Create topic comment

Creates a comment for the specified topic

Create contract

Creates a new contract for the selected account

Create agent

Creates a new agent in the selected organization

Create task

Creates a new task in the selected department

Close ticket

Closes the specified tickets

Update contact comment

Updates the specified comment in the selected contact

Update product

Updates the details of the selected product

Remove agent from team

Removes the specified agent from the selected team

Remove user from group

Removes the specified users from an existing group

Associate accounts to contact

Associates the specified account with the specified contact

Mark or Unmark ticket as spam

Marks or unmarks the specified ticket as spam

Send custom channel reply

Sends reply for a ticket via the selected channel

Update KB user status

Updates the status of an existing KB user

Update call timer

Updates the timer of an existing call

Update ticket timer

Updates the timer of an existing ticket

Update topic

Updates the details of an existing topic

Update ticket

Updates the details of an existing ticket

Invite contact to the help center

Invites the specified contacts to help center

Update agent

Updates the details of an existing agent

Update custom module record

Updates the details of an existing custom module record

Update contact

Updates the selected contact

Move ticket

Moves the specified ticket to the selected department

Update agent availability

Updates the availability status of an existing agent

Update account

Updates the selected account

Update task

Updates the details of an existing task

Update task timer

Updates the timer of an existing task

Dissociate accounts to contact

Dissociates the specified account with the specified contact

Edit ticket time entry

Edits the time entry of an existing ticket

Update article

Updates the details of an existing article

Update call

Updates the details of the specified call

Update contract

Updates the details of an existing contract

Update ticket comment

Updates the comment for the specified ticket

Fetch ticket

Fetches the details of an existing ticket

Fetch agent

Fetches the details of an existing agent by ID or email

Fetch contact

Fetches a contact by email address, unique ID, or contact name

Fetch task

Fetches the details of an existing task by ID

Fetch call

Fetches the details of a call based on the selected field

Fetch custom module record

Fetches the details of an existing custom module record

Fetch event

Fetches the details of an event based on the selected field

Fetch product

Fetches the details of an existing product by unique ID or name

Fetch ticket thread

Fetches an existing ticket thread by unique ID

Fetch contract

Fetches the details of an existing contract

Fetch KB user

Fetches the details of an existing KB user

Fetch customer happiness

Fetches the happiness feedback of an existing customer

Fetch article

Fetches the details of an existing article

Fetch ticket time entry

Fetches the time entry of an existing ticket

Fetch account

Fetches an existing account by name or ID

Fetch ticket tags

Fetches ticket tags using ticket ID

Trash account

Moves selected account to the recycle bin

Trash ticket

Moves selected ticket to the recycle bin

Trash contact

Moves selected contact to the recycle bin

What is Kit?

Kit helps serious creators like yourself craft epic emails, create powerful automations, and manage their audience all in a simple, intuitive platform. Formerly ConvertKit.

What is Zoho Desk?

Zoho Desk is context-aware help desk software for managing customer support activities. You can assign, track, and set up alerts on help desk tickets easily.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

After implementing Zoho Flow, we reduced manual data entry errors by over 80%, saving a dozen work hours each month. Cost-wise, this translates to saving $5000–$7,000 per year, in addition to faster response times and higher lead conversion potential.

Yaniv David

Ecommerce Business Operations Manager, Amazos

Zoho Flow has helped us save close to 3,500 hours per year and increased our revenue by over half a million euros per year across all selling channels. Its versatility and limitless capabilities ensured we can run complex workflows and automate our business without increasing labor costs. Their custom functions are a game changer for us and it ensures all our data is in sync across all the systems.

Ferdinando Ploschberger

Business Controller & Process Transformation Manager, LMDP (La Maison des parents d’enfants handicapés)

With Zoho Flow as our integration engine, our productivity has increased at least five times. In some departments, it’s closer to ten.

David Mallo

CTO, Revenue Ranch

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