Integrate Razorpay with Zendesk
Send information between Razorpay and Zendesk automatically, without writing any code, using Zoho Flow.
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Create a new ticket in a verified end user's account in Zendesk when a new subscription is charged in Razorpay
Integrate Razorpay with Zendesk using Zoho Flow. Whenever a new subscription is charged in Razorpay, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new subscription is charged in Razorpay.
- Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
Create a new ticket in a verified end user's account in Zendesk when a new subscription is charged in Razorpay
Razorpay + Zendesk
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Supported triggers and actions
Integrate Razorpay and Zendesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Subscription charged
Triggers when a new subscription is charged
Refund created
Triggers when a refund is created
Invoice paid
Triggers when an invoice is paid
Payment failed
Triggers when a payment has failed
Payment event occurred
Triggers when the selected payment event has occurred
Order paid
Triggers when an order is paid
Organization created
Triggers when a new organization is created
Ticket updated
Triggers when the details of a ticket is updated
Ticket created
Triggers when a new ticket is created
User created
Triggers when a new user is created
All Actions - Actions are the automated tasks
Create normal refund
Creates a normal refund for the specified payment
Create subscription
Creates a new subscription
Create order
Creates a new order
Create invoice
Creates a new invoice
Pause subscription
Pauses the specified subscription
Cancel subscription
Cancels the specified subscription
Resume subscription
Resumes the specified subscription
Fetch payment
Fetches the details of an existing payment by its ID
Fetch invoice
Fetches the details of an existing invoice
Fetch order
Fetches the details of an existing order
Fetch subscription
Fetches the details of an existing subscription
Add Tag
Adds tag to the selected ticket
Create Organization
Creates a new organization
Create User
Creates a new user
Create Ticket
Creates a new ticket
Create Request
Creates a new ticket in a verified end user's account
Update Ticket
Updates an existing ticket status or adds comments
Update User Details
Updates an existing user's details
Update Organization
Updates an existing organization
Add Comment
Adds comment to the selected ticket
Fetch Organization
Fetches the details of an existing organization
Fetch Ticket
Fetches a ticket by ID
Fetch User
Fetches the details of an existing user by ID
What is Razorpay?
Razorpay is a payments solution that allows businesses to accept, process, and disburse payments with its product suite. It gives you access to all payment modes including credit card, debit card, netbanking, UPI and popular wallets.
Similar apps
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow has been a game changer for us, providing instant and accurate data that keeps us on top. It's like a coach for our agents, quickly briefing them on their goals—and that's turbocharged our sales by 50%. It doesn't sweat dealing with 60,000+ daily triggers from Upya and 5,000+ Mobile Money transactions.
Ben Walwyn
CTO, Yellow Africa
Working with Zoho Flow has helped us reduce low-value tasks, expand the reach of our communications, and increase our revenue. We know there's still a lot of work and potential with Zoho Flow, and we look forward to continuing to explore it.
Manon Chamand
Administrative Director, Hanoi School of Business and Management
Zoho Flow acts as a connector between applications. It helped automate the document creation process, reducing manual tasks and increasing our overall efficiency.
Melanie Cope Machial
Head of Marketing and Technology, Revenue Ranch
