Integrate SIGNL4 with Zendesk

Send information between SIGNL4 and Zendesk automatically, without writing any code, using Zoho Flow.

Build your own integrations between SIGNL4 and Zendesk

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Supported triggers and actions

Integrate SIGNL4 and Zendesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Signl escalated

Triggers when a Signl was not confirmed in time and is then escalated to a manager

Signl created

Triggers when a new Signal is created for your team

Signl annotated

Triggers when team member has annotated a Signl

Signl confirmed

Triggers when the status of a Signl in your team is changed to confirmed

Signl resolved

Triggers when the status of a Signl in your team is changed to resolved

User created

Triggers when a new user is created

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

Organization created

Triggers when a new organization is created

All Actions - Actions are the automated tasks

Send alert

Sends an alert to your SIGNL4 team

Fetch alert

Fetches the details of an alert using alert ID

Create Organization

Creates a new organization

Add Tag

Adds tag to the selected ticket

Create Ticket

 Creates a new ticket

Create User

Creates a new user

Create Request

Creates a new ticket in a verified end user's account

Update User Details

Updates an existing user's details

Update Ticket

Updates an existing ticket status or adds comments

Add Comment

Adds comment to the selected ticket

Update Organization

Updates an existing organization

Fetch Ticket

Fetches a ticket by ID

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

What is SIGNL4?

SIGNL4 is a mobile alert notification application that helps operations, field service, and maintenance teams to respond much faster and more effectively to critical alerts, service, and maintenance tasks.

Notifications

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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