Integrate Zendesk with Spoki

Send information between Zendesk and Spoki automatically, without writing any code, using Zoho Flow.

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Create a new ticket in a verified end user's account in Zendesk when a new contact field is created or the details of an existing contact field is updated in Spoki

Integrate Spoki with Zendesk using Zoho Flow. Whenever a new contact field is created or the details of an existing contact field is updated in Spoki, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new contact field is created or the details of an existing contact field is updated in Spoki.
  2. Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
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Create a new ticket in a verified end user's account in Zendesk when a new contact field is created or the details of an existing contact field is updated in Spoki

Spoki + Zendesk

[esc]

Create a new ticket in a verified end user's account in Zendesk when a new contact is created in Spoki

Integrate Spoki with Zendesk using Zoho Flow. Whenever a new contact is created in Spoki, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new contact is created in Spoki.
  2. Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
+

Create a new ticket in a verified end user's account in Zendesk when a new contact is created in Spoki

Spoki + Zendesk

Build your own integrations between Zendesk and Spoki

Connect Zendesk and Spoki with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Zendesk and Spoki using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Organization created

Triggers when a new organization is created

Ticket updated

Triggers when the details of a ticket is updated

Ticket created

Triggers when a new ticket is created

User created

Triggers when a new user is created

Contact removed from the list

Triggers when a contact is removed from an existing list

Message received

Triggers when a message is received

Message sent

Triggers when a message is sent

Contact added to the list

Triggers when a contact is added to an existing list

Contact created

Triggers when a new contact is created

Chat has unread messages

Triggers when a chat has unread messages

Contact field created or updated

Triggers when a new contact field is created or the details of an existing contact field is updated

Tag added to a contact

Triggers when a tag is added to an existing contact

Tag removed from a contact

Triggers when a tag is removed from an existing contact

Contact updated

Triggers when the details of an existing contact is updated

Note added to a message

Triggers when a note is added to a message

All Actions - Actions are the automated tasks

Add Tag

Adds tag to the selected ticket

Create Organization

Creates a new organization

Create User

Creates a new user

Create Ticket

 Creates a new ticket

Create Request

Creates a new ticket in a verified end user's account

Update Ticket

Updates an existing ticket status or adds comments

Update User Details

Updates an existing user's details

Update Organization

Updates an existing organization

Add Comment

Adds comment to the selected ticket

Fetch Organization

Fetches the details of an existing organization

Fetch Ticket

Fetches a ticket by ID

Fetch User

Fetches the details of an existing user by ID

Create campaign

Creates a new campaign

Add operator to contact

Adds an operator to an existing contact

Send template

Sends a template

Send message

Sends a message

Remove operator from contact

Removes an operator from an existing contact

Create list

Creates a new list

Create or update contact

Creates a new contact or updates the details of an existing contact

Start automation

Starts automation for the specified contact

Send template with dynamic header media

Sends a template with a dynamic header media

Create ticket

Creates a new ticket

Fetch contact using search value

Fetches the details of an existing contact using search value

Fetch automation by search value

Fetches the details of an existing automation using search value

Fetch contact by ID

Fetches the details of an existing contact using ID

Fetch automation by ID

Fetches the details of an existing automation using ID

Fetch list by name

Fetches the details of an existing list using search name

Fetch list by ID

Fetches the details of an existing list using ID

Fetch ticket by ID

Fetches the details of an existing ticket using ID

Fetch campaign by ID

Fetches the details of an existing campaign using ID

Fetch template by ID

Fetches the details of an existing template using ID

Fetch template by search value

Fetches the details of an existing template using search value

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

What is Spoki?

Spoki is a WhatsApp marketing platform that allows businesses to manage support, sales, payment-related, and more such communications on WhatsApp.

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All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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