Integrate Freshdesk with Emsisoft
Send information between Freshdesk and Emsisoft automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Freshdesk and Emsisoft using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact created
Triggers when a new contact is created
Ticket updated
Triggers when the details of an existing ticket are updated
Contact updated
Triggers when the details of an existing contact are updated
Ticket note added
Triggers when a note is added to the selected ticket
Ticket created
Triggers when a new ticket is created
Device added or removed
Triggers when a device is added or removed from the selected workspace
Scan data created
Triggers when a scan data created
Workspace created
Triggers when a new workspace is created
All Actions - Actions are the automated tasks
Create contact
Creates a new contact
Create group
Creates a new group
Create company
Creates a new company
Create ticket
Creates a new ticket
Create forum
Creates a new forum in the selected category
Add notes to ticket
Adds private or public notes to the selected ticket
Create forum category
Creates a new forum category
Update ticket
Updates the details of an existing ticket
Update company
Updates the details of an existing company
Update contact
Updates the details of an existing contact
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch group by ID
Fetches the details of an existing group by ID
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch company by ID
Fetches the details of an existing company by ID
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch company
Fetches the details of an existing company by domain
Start quick scan
Sends a 'start quick scan' command to the selected device
Start malware scan
Sends a 'start malware scan' command to the selected device
Create permission group
Creates a new permission group
Start custom scan
Sends a 'start custom scan' command to the selected device
Create protection group
Creates a new protection group
Create notification
Creates a new notification
Create report
Creates a new report
Invite user
Invites the specified user to the selected workspace
Update device notes
Updates the details of the notes of an existing device
Update workspace name
Updates the name of an existing workspace
Update notification
Updates the details of an existing workspace notification
Fetch report
Fetches the details of an existing report using GUID
Get workspace install token
Returns the workspace install token with tagged download links
Get account user
Returns the details of the account user
Search device
Searches for the details of an existing device using name
Search workspace
Searches for the details of an existing workspace using name
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
Similar apps
What is Emsisoft?
Emsisoft Anti-Malware Home is a cybersecurity solution that provides protection against all internet threats. It also protects your servers and endpoints with centralized management tools.
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Build comprehensive workflows using
Webhook triggers
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
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CEO, Lakeside CNC Group
Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
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CEO, iDAYit
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Technical and Operations Head, TruAct
