Integrate ServiceDesk Plus Cloud with Zendesk
Send information between ServiceDesk Plus Cloud and Zendesk automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a new ticket in a verified end user's account in Zendesk when a new release note is created in ServiceDesk Plus Cloud
Integrate ServiceDesk Plus Cloud with Zendesk using Zoho Flow. Whenever a new release note is created in ServiceDesk Plus Cloud, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new release note is created in ServiceDesk Plus Cloud.
- Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
Create a new ticket in a verified end user's account in Zendesk when a new release note is created in ServiceDesk Plus Cloud
ServiceDesk Plus Cloud + Zendesk
Create a new ticket in a verified end user's account in Zendesk when a new comment is added in milestone in ServiceDesk Plus Cloud
Integrate ServiceDesk Plus Cloud with Zendesk using Zoho Flow. Whenever a new comment is added in milestone in ServiceDesk Plus Cloud, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new comment is added in milestone in ServiceDesk Plus Cloud.
- Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
Create a new ticket in a verified end user's account in Zendesk when a new comment is added in milestone in ServiceDesk Plus Cloud
ServiceDesk Plus Cloud + Zendesk
Create a new ticket in a verified end user's account in Zendesk when an existing task is updated in ServiceDesk Plus Cloud
Integrate ServiceDesk Plus Cloud with Zendesk using Zoho Flow. Whenever an existing task is updated in ServiceDesk Plus Cloud, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when an existing task is updated in ServiceDesk Plus Cloud.
- Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
Create a new ticket in a verified end user's account in Zendesk when an existing task is updated in ServiceDesk Plus Cloud
ServiceDesk Plus Cloud + Zendesk
Create a new ticket in a verified end user's account in Zendesk when Trigger when a new task is created in project in ServiceDesk Plus Cloud
Integrate ServiceDesk Plus Cloud with Zendesk using Zoho Flow. Whenever Trigger when a new task is created in project in ServiceDesk Plus Cloud, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when Trigger when a new task is created in project in ServiceDesk Plus Cloud.
- Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
Create a new ticket in a verified end user's account in Zendesk when Trigger when a new task is created in project in ServiceDesk Plus Cloud
ServiceDesk Plus Cloud + Zendesk
Create a new ticket in a verified end user's account in Zendesk when a new request task is created in ServiceDesk Plus Cloud
Integrate ServiceDesk Plus Cloud with Zendesk using Zoho Flow. Whenever a new request task is created in ServiceDesk Plus Cloud, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new request task is created in ServiceDesk Plus Cloud.
- Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
Create a new ticket in a verified end user's account in Zendesk when a new request task is created in ServiceDesk Plus Cloud
ServiceDesk Plus Cloud + Zendesk
Create a new ticket in a verified end user's account in Zendesk when a task is closed in ServiceDesk Plus Cloud
Integrate ServiceDesk Plus Cloud with Zendesk using Zoho Flow. Whenever a task is closed in ServiceDesk Plus Cloud, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a task is closed in ServiceDesk Plus Cloud.
- Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
Create a new ticket in a verified end user's account in Zendesk when a task is closed in ServiceDesk Plus Cloud
ServiceDesk Plus Cloud + Zendesk
Build your own integrations between ServiceDesk Plus Cloud and Zendesk
Connect ServiceDesk Plus Cloud and Zendesk with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate ServiceDesk Plus Cloud and Zendesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Project updated
Triggers when a project is updated
Request created
Triggers when a new request is created
Project member added
Triggers when a new member is added in project
Release created
Triggers when a new release is created
Release task created
Trigger when a new release task is created
Request task updated
Triggers when the details of an existing request task are updated
Request task created
Triggers when a new request task is created
Project created in template
Triggers when a new project is created in selected template
Project comment added
Triggers when a new project comment is added
Asset created
Triggers when a new asset is created
Change created
Triggers when a new change is created
Request updated
Triggers when the details of an existing request are updated
Problem created
Triggers when a new problem is created in a template
Task closed
Triggers when a task is closed
Release task updated
Triggers when a release task details are updated
Request task worklog created
Triggers when a request task worklog is created
Milestone created
Triggers when a new milestone is created
Request worklog created
Triggers when a new request worklog is created
Requester created
Triggers when a new requester is created
Change updated
Triggers when a change is updated
Release note created
Triggers when a new release note is created
Note created
Triggers when a new note is created
Project task updated
Triggers when an existing task is updated
Change status updated
Triggers when the status of an existing change is updated
Milestone comment added
Triggers when a new comment is added in milestone
Project created
Triggers when a new project is created
Release note updated
Triggers when an existing release note is updated
Project task created
Trigger when a new task is created in project
Request created in template
Triggers when a new request is created in the selected template
Request updated in template
Triggers when an existing request is updated in the selected template
Project task comment added
Triggers when a new project task comment is added
Release updated
Triggers when the details of an existing release are updated
Milestone updated
Triggers when a milestone is updated
Project updated in template
Triggers when a project is updated under selected template
Request approved
Triggers when an existing request is approved
Project task worklog created
Triggers when a new project task worklog is created
Release status updated
Triggers when the status of an existing release is updated
Notification sent
Triggers when a user sends a notification
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
Organization created
Triggers when a new organization is created
User created
Triggers when a new user is created
All Actions - Actions are the automated tasks
Send Notification
Sends a request notification
Add milestone comment
Adds a new milestone comment
Associate request with problem
Associates a request with a specific problem
Create problem
Creates a new problem
Create request
Creates a new request
Create release task
Creates a new task in a release
Create milestone task worklog
Creates a new milestone task worklog
Associate release with problem
Associates a release with a problem
Create release note
Creates a note for the selected release
Add project member
Adds a new project member
Create project task
Creates a new task in a project
Create milestone
Creates a new milestone
Create project
Creates a new project
Create request task
Creates a new request task
Add solution
Adds a new solution
Create change
Creates a new change
Create project task worklog
Creates a new project task worklog
Create request note
Creates a note for the selected request
Create request worklog
Creates a new request worklog
Associate release with change
Associates a release with an existing change
Add comment
Adds a new comment to a project, milestone, or to tasks under a project or milestone
Create technician
Creates a new technician
Create requester
Creates a new requester
Create release
Creates a new release
Create request task worklog
Creates a new request task worklog
Update change
Updates the details of an existing change
Update milestone
Updates the details of an existing milestone
Update request
Updates the details of an existing request
Update requester
Updates the details of an existing requester based on ID
Update release task
Updates the details of an existing release task
Update technician
Updates the details of an existing technician
Update problem
Updates the details of an existing problem
Update project
Updates the details of an existing project
Update project task
Updates the details of an existing project task
Update Release
Updates the details of an existing release
Fetch project task
Fetches the details of an existing project task by ID
Fetch request by internal ID
Fetches a request using its internal ID
Fetch technician attributes
Fetches the details of an existing technician attribute by name
Fetch request by ID
Fetches the details of an existing request by ID
Fetch release attribute
Fetches the details of release attributes by name
Fetch release task
Fetches the details of an existing release task by id or title
Fetch release
Fetches the details of an existing release by its id or display id or title
Fetch problem
Fetches the details of an existing problem by ID
Fetch requester
Fetches the details of an existing requester by email address
Find a request attribute
Fetches a request attribute by its name
Fetch problem attribute ID
Fetches the selected problem's attribute ID by name
Fetch project by ID
Fetches the details of an existing project by ID
Fetch request UDF attributes
Fetches a request UDF attribute by its name
Fetch solution topic
Fetches a solution topic by its name
Fetch change attribute
Fetches the details of an existing change attribute by name
Fetch release UDF attributes
Fetches the user-defined field (UDF) attributes of a release by name
Fetch change UDF attributes
Fetches the user-defined field (UDF) attributes of a change by name
Fetch milestone
Fetches the details of an existing milestone by ID
Add Tag
Adds tag to the selected ticket
Create User
Creates a new user
Create Request
Creates a new ticket in a verified end user's account
Create Organization
Creates a new organization
Create Ticket
Creates a new ticket
Add Comment
Adds comment to the selected ticket
Update Organization
Updates an existing organization
Update Ticket
Updates an existing ticket status or adds comments
Update User Details
Updates an existing user's details
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Fetch Ticket
Fetches a ticket by ID
What is ServiceDesk Plus Cloud?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
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CEO, Fabricroot
Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more
Toto
Technical Engineer, Master Liveaboards
