Integrate SolarWinds Service Desk with Slack
Send information between SolarWinds Service Desk and Slack automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Post Slack alert messages when new Samanage incidents are added
Looking to manage your help desk system more efficiently? Use this
flow to automatically post an alert message in Slack each time an
incident is added in Samanage so you can resolve tickets quickly.
How it works
1. A new incident is added in Samanage.
2. Zoho Flow sends you a message in Slack.
Post Slack alert messages when new Samanage incidents are added
Slack + SolarWinds Service Desk
Build your own integrations between SolarWinds Service Desk and Slack
Connect SolarWinds Service Desk and Slack with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate SolarWinds Service Desk and Slack using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New Risk
Triggers when a new risk is detected
New Task
Triggers when a new task is created
New Problem
Triggers when a new problem is created in your service desk
New User
Triggers when a new user is created
New Hardware
Triggers when a new hardware is created in your inventory
New Contract
Triggers when a new contract is created
New Asset
Triggers when a new asset is created in your inventory
New Change
Triggers when a new change is created
New Incident
Triggers when a new incident is created
New Release
Triggers when a new release is created in your service desk
Message starred
Triggers when a message is starred
Message posted to private channel
Triggers when a new message is posted to the selected private channel
Message posted to public channel
Triggers when a new message is posted to the selected public channel
User added
Triggers when a new user is added
Channel created
Triggers when a new channel is created
All Actions - Actions are the automated tasks
Create Release
Creates a new release in your service desk
Create Solution
Creates a new solution in your service desk
Create Hardware
Creates a new hardware in your inventory
Create User
Creates a new user
Create Asset
Creates a new asset in your inventory
Create Change
Creates a new change in your service desk
Create Contract
Creates a new contract
Create Problem
Creates a new problem in your service desk
Create Incident
Creates a new incident
Update incident
Updates the details of an existing incident based on incident ID
Fetch incident
Fetches the details of an existing incident by incident ID
Set channel topic
Sets the topic for the selected channel
Fetch user - By name
Fetches the details of an existing user by name
Send direct message
Sends a direct message to the selected user
Send private channel message
Sends a message to the selected private channel
Update profile
Updates the profile information for the selected user
Create reminder
Creates a new reminder
Create channel
Creates a new public channel
Send public channel message
Sends a message to the selected public channel
Fetch user - By username
Fetches the details of an existing user by username
Fetch user - By ID
Fetches the details of an existing user by ID
What is SolarWinds Service Desk?
Samanage is a customer support platform that helps you manage your incidents, problems, changes, and releases. You can generate reports, track your team's productivity with dashboards, and compare yourself with industry benchmarks.
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