Integrate SolarWinds Service Desk with Zoho Writer

Send information between SolarWinds Service Desk and Zoho Writer automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions

Integrate SolarWinds Service Desk and Zoho Writer using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New Risk

Triggers when a new risk is detected

New Task

Triggers when a new task is created

New Problem

Triggers when a new problem is created in your service desk

New User

Triggers when a new user is created

New Hardware

Triggers when a new hardware is created in your inventory

New Contract

Triggers when a new contract is created

New Asset

Triggers when a new asset is created in your inventory

New Change

Triggers when a new change is created

New Incident

Triggers when a new incident is created

New Release

Triggers when a new release is created in your service desk

Document edited

Triggers when an existing document is edited

Document created in Zoho Docs

Triggers when a new document is created in Zoho Docs

Document created in WorkDrive

Triggers when a new document is created in the selected WorkDrive

Document created and moved to folder

Triggers when a new document is created and moved to the selected folder

All Actions - Actions are the automated tasks

Create Release

Creates a new release in your service desk

Create Solution

Creates a new solution in your service desk

Create Hardware

Creates a new hardware in your inventory

Create User

Creates a new user

Create Asset

Creates a new asset in your inventory

Create Change

Creates a new change in your service desk

Create Contract

Creates a new contract

Create Problem

Creates a new problem in your service desk

Create Incident

Creates a new incident

Update incident

Updates the details of an existing incident based on incident ID

Fetch incident

Fetches the details of an existing incident by incident ID

Create document

Creates a new document with the given text

Create merge sign document

Creates a new merge sign document

Create merge document - WorkDrive

Creates a merge document in your WorkDrive

Merge document and invoke function

Creates a merge document with the selected template and invokes the function associated with it

Upload document

Uploads the selected document, and optionally to the selected folder.

Send document for signature

Sends the specified document for electronic signature

Create mail merge document

Creates a mail merge document using the selected template

Create mail merge document - WorkDrive

Creates a mail merge document in your WorkDrive using the selected template

Create merge document

Creates a merge document

Lock or unlock document

Locks or unlocks the specified document

Mark or unmark final status

Marks or unmarks the status of the specified document as final

Mark or unmark favorite

Marks or unmarks the specified document as favorite

What is SolarWinds Service Desk?

Samanage is a customer support platform that helps you manage your incidents, problems, changes, and releases. You can generate reports, track your team's productivity with dashboards, and compare yourself with industry benchmarks.

Customer Support Helpdesk

What is Zoho Writer?

Zoho Writer is a word processor with collaboration features. You can access your documents on all devices and make your work better with the editing tools available.

Documents Zoho

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

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