Integrate Zendesk with Razorpay
Send information between Zendesk and Razorpay automatically, without writing any code, using Zoho Flow.
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Create a new ticket in a verified end user's account in Zendesk when a new subscription is charged in Razorpay
Integrate Razorpay with Zendesk using Zoho Flow. Whenever a new subscription is charged in Razorpay, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new subscription is charged in Razorpay.
- Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
Create a new ticket in a verified end user's account in Zendesk when a new subscription is charged in Razorpay
Razorpay + Zendesk
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Supported triggers and actions
Integrate Zendesk and Razorpay using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Organization created
Triggers when a new organization is created
Ticket updated
Triggers when the details of a ticket is updated
Ticket created
Triggers when a new ticket is created
User created
Triggers when a new user is created
Subscription charged
Triggers when a new subscription is charged
Refund created
Triggers when a refund is created
Invoice paid
Triggers when an invoice is paid
Payment failed
Triggers when a payment has failed
Payment event occurred
Triggers when the selected payment event has occurred
Order paid
Triggers when an order is paid
All Actions - Actions are the automated tasks
Add Tag
Adds tag to the selected ticket
Create Organization
Creates a new organization
Create User
Creates a new user
Create Ticket
Creates a new ticket
Create Request
Creates a new ticket in a verified end user's account
Update Ticket
Updates an existing ticket status or adds comments
Update User Details
Updates an existing user's details
Update Organization
Updates an existing organization
Add Comment
Adds comment to the selected ticket
Fetch Organization
Fetches the details of an existing organization
Fetch Ticket
Fetches a ticket by ID
Fetch User
Fetches the details of an existing user by ID
Create normal refund
Creates a normal refund for the specified payment
Create subscription
Creates a new subscription
Create order
Creates a new order
Create invoice
Creates a new invoice
Pause subscription
Pauses the specified subscription
Cancel subscription
Cancels the specified subscription
Resume subscription
Resumes the specified subscription
Fetch payment
Fetches the details of an existing payment by its ID
Fetch invoice
Fetches the details of an existing invoice
Fetch order
Fetches the details of an existing order
Fetch subscription
Fetches the details of an existing subscription
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
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What is Razorpay?
Razorpay is a payments solution that allows businesses to accept, process, and disburse payments with its product suite. It gives you access to all payment modes including credit card, debit card, netbanking, UPI and popular wallets.
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >With Zoho Flow as our integration engine, our productivity has increased at least five times. In some departments, it’s closer to ten.
David Mallo
CTO, Infinite Solutions
Using Zoho Flow, we’re able to tie together different Zoho applications into a cohesive and sophisticated system. It has also enabled SHARC to avoid messy external solutions, like Zapier, that can be a struggle to maintain and create more costs. Zoho Flow directly saved over 400 hours/year of the staff’s time from having to input or interact with the system unnecessarily, and improved accuracy by reducing human error.
Brett Stewart
Senior Project Manager, Syncify
Working with Zoho Flow has helped us reduce low-value tasks, expand the reach of our communications, and increase our revenue. We know there's still a lot of work and potential with Zoho Flow, and we look forward to continuing to explore it.
Manon Chamand
Administrative Director, Barings Law
